Lucky Gal Fashion review for Wanelo
July 25, 2022
Customer Service takes a very long time to respond, I haven't been paid for my 1st order yet which was June 9th, fulfilled ,shipped June 13th, I'm still waiting, it's July 25th...they payout after 30 days when item is shipped or fulfilled, yet I haven't been paid for 3 orders yet. The fees are too high, 17.1 % and 2.9 % for card charges for a total of 20% in fees from your payout. Maybe they will email me back soon.
Hello Lucky Gal Fashion! Thank you for your review. Please note that the payout process will only be initiated once the tracking status updates to, in-transit. Then, payout will be issued after 30 days. We also reached out to you via email with regards to your payouts. You can also refer to this link on how to get paid --> https://help.wanelo.co/en_us/how-do-i-get-paid-Bydn4DjAv Please don't hesitate to reach out to us at [email protected] if you need assistance. Have a great day!
