UD Chat, Marketing, Automation for Shopify

UD Chat, Marketing, Automation

Marketing for abandoned carts, send offers & updates
Developer
Upquads
Rating
2.7
Feedback
4
Reviews
Chart
#8,050
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Wappify app are mixed, with both positive and negative feedback from users. On the positive side, users have highlighted the app's effectiveness in increasing sales through features like abandoned cart recovery and real-time support via WhatsApp chat. They also praise the app for being easy to set up and user-friendly. However, on the negative side, some users have expressed frustration with the app's configuration, mentioning that it can be complicated for those without experience. Additionally, there are complaints about the lack of support from the app's customer service team, with users struggling to get their questions answered.

Time spent using app
How long merchants keep the app installed.
Less than an hour 25%
Less than a day 0%
Less than a month 75%
Less than a year 0%
More than a year 0%
All reviews
3 / 5 Share
Nov. 12, 2025

No funciono como esperaba configurarlo es complicado para alguien sin experiencia y no hay mucho soporte

Store Using app Total reviews Average rating
KADINOX 2 days 1 3.0
Developer Reply

¡Gracias por tu reseña! Lamentamos que la configuración haya resultado complicada y que no hayas recibido el soporte que necesitabas. Queremos que todos nuestros usuarios, incluso los principiantes, tengan una experiencia sencilla. Nuestro equipo estará encantado de ayudarte paso a paso para dejar todo funcionando como esperabas. Por favor contáctanos por el chat de la app o por correo y te atenderemos de inmediato.

1 / 5 Share
Sept. 2, 2025

I installed the app and I was going to pay for it the 19.99$ monthly but I needed to ask the support something !! i have been trying to reach them with my question since then and none answered!!! I dont recomment the app to any one espcially they dont mention if the auotmation messages and marketing messages has extra per message fees or not!!! and if it follows and need whats app business api ...

Store Using app Total reviews Average rating
Developer Reply

Hello Sir, We're truly sorry to hear about your experience. Our team is always available via email and in-app chat, and we’re committed to supporting every user. It seems there might have been a small issue with the WhatsApp token setup or a missing step during installation. Over 100+ stores are currently using our app successfully, and we’re confident we can help you resolve any issues quickly. Kindly reach out to us again so our support team can assist you directly and follow up with you until everything is working perfectly. We’d love to help you get the full value from the app. Once resolved, we’d truly appreciate it if you could reconsider your review 🙏 Thank you, The Wappify Team

5 / 5 Share
April 28, 2025

Wappify has made a huge difference in my store's sales! The abandoned cart recovery feature helps bring back lost customers, and the WhatsApp chat button allows real-time support. very super easy to set up and highly effective.

Store Using app Total reviews Average rating
ChuleriaCraft 1 day 8 5.0
5 / 5 Share
April 22, 2025

I have tested countless Whatsapp tools, but Wappify stands out like a diamond in the rough. It is not just another automation app, it is a sales boosting, customer engaging powerhouse wrapped in an intuitive interface.

Store Using app Total reviews Average rating
KicksUnlimitedNY 2 minutes 1 5.0

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