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Reviews Summary
Ecombone Warranty Claims allows ecommerce merchants to automate warranty claims and replacements through a rules engine. Customers can submit claims via a branded portal, select affected items, and upload photos. Merchants can define coverage using a priority-ordered rules engine based on claim reasons, product tags, and time since purchase. The app enables resolving each item individually with automatic refunds, replacement orders, or store credit, and includes features like analytics, email notifications, and SKU-based photo management.
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