Ecombone Warranty Claims

Ecombone Warranty Claims allows ecommerce merchants to automate warranty claims and replacements with a rules engine. Customers can submit claims through a branded portal by selecting affected items and uploading photos. The app offers coverage customization through a priority-ordered rules engine based on conditions like claim reason, product tags, and time since purchase. Merchants can resolve claims with automatic refunds, replacement orders, or store credit, and access analytics, email notifications, and SKU-based photo management.