Webkul Warranty Management for Shopify

Webkul Warranty Management

Add Warranty to Products with Ease

Rating

3.5

feedback

6

Reviews

chart

#10,310

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    33%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

The reviews for the Webkul Warranty app are mostly positive, highlighting the helpful and responsive support team. Users appreciate the variety of options for managing warranty extensions and the quick response to requests for adjustments. The app's onboarding experience is praised for its live installation assistance and hand-holding during setup. However, there is a negative review mentioning issues with product variations and security concerns when dealing with support requests.

Highlights

Helpful and responsive support team
Variety of options for managing warranty extensions
Positive onboarding experience with live installation assistance
Issues with product variations and security concerns
Hand-holding during setup

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2025

The support is very helpful, as they understand the requirements and respond accordingly. I highly recommend using this app in your store!

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 26, 2025

Don't use this app! It overrides our defined variations. Our product variations stopped working after installing this application. I talked to support, and they just insisted me to give collaborator access, but I was hesitant because of security risks. Then they offered a meeting when I decided to uninstall the application. At last, after installing application our all issues resolved automatically, it's mean their application is dangerous!

Using app

11 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 6, 2024

I am glad I chose Webkul Warranty. There are a variety of options in the management of the application, which allows the adjustment of warranty extension for products on the site. The members of the support team respond very quickly and have been very helpful in fulfilling all kinds of requests I had to adjust the display in my store. warmly recommended.

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great customer support. We couldn't insert the code ourselves because we don't have tech support within our company, these guys were great. We scheduled a call with them and they helped us to install everything live, which no app developer ever does! We loved the onboarding experience and I think all other developers should take the same approach.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 23, 2023

We recently downloaded WebKul to set up an extended warranty platform for our customers, and it's been a great program to use so far! The staff is overseas so the meetings we schedule are early, but they've been very helpful in answering questions we had and showing us how to set up the emails customers receive, work on getting this program together and scheduling a call is very easy from the app. We get the last steps configured next week and we're very excited to get going! Thank you!

Using app

About 1 month

Total reviews

7

Average rating

5.0

All reviews

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