Warranty Registration | Profit for Shopify

Warranty Registration | Profit

Warranty registration for your Shopify store

Rating

3.5

feedback

25

Reviews

chart

#8,923

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    28%
  • Less than a year
    36%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include quick and helpful customer support, ease of use, and the app meeting specific needs such as registration and upselling. Users appreciate the responsiveness of the support team, especially in customizing fields and resolving issues promptly. However, negative feedback revolves around poor customer service, lack of response from support, and issues with functionality like non-working fields and long response times. Some users also mentioned difficulties in reaching out to the support team for inquiries and clarifications.

Highlights

Quick and helpful customer support
Ease of use and meeting specific needs
Poor customer service and lack of response from support
Issues with functionality and long response times
Difficulties in reaching out to the support team

Rating Breakdown

  • 5
    52% (13 ratings)
  • 4
    12% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (2 ratings)
  • 1
    28% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 14, 2024

Rick was super helpful and super quick responding to the inquiries and customizing the fields! This is just the app that I needed for registration and upselling! Highly recommend it.

Store

STO

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 1, 2023

app isnt working, no response from support in days, just did a big show and lots of people are trying to register ugh.

Using app

About 4 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 10, 2022

This app is EXACTLY what we were looking for. Easy to use and manage. And support responds quickly and are incredibly helpful. Thank you, Michael!!

Using app

5 days

Total reviews

2

Average rating

5.0

2 / 5 Share

March 29, 2022

Poor customer service, they don't reply. The Country and State fields don't work and there is no support to fix the issue.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

4 / 5 Share

Feb. 8, 2022

Update: reached support at 1 (317) 855 0216. App works ok but the support doesn't respond. We've emailed them 4 times without any reply back. There's no way to edit drop down features with Yes No options on your own so you have to use support.

Using app

7 months

Total reviews

1

Average rating

4.0

All reviews

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