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Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users praised the excellent customer support provided by the app team. They highlighted quick responses, helpful assistance in customizing features, and prompt resolution of queries. Users also appreciated the ease of collecting customer information and the simplicity of implementing the app. However, on the negative side, some users reported issues with the app not working properly, long response times from support, and difficulties in modifying certain fields. There were complaints about unresponsiveness from the support team, especially in resolving bugs and making necessary changes. Despite these challenges, the app was commended for its functionality and user-friendliness.