Rating
3.7
feedback
21
chart
#15,712
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
33%
-
More than a year
24%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted by users include excellent customer support, quick responses from the support team, and ease of collecting customer information. Users appreciate the assistance provided by the support team in customizing fields and resolving issues. However, negative reviews mention poor customer service, long response times, and issues with the functionality of the app, such as fields not working and lack of response from the support team. Some users also expressed frustration with the high fees and inability to make necessary modifications to the app.
Highlights
Review RSS Feed
All reviews
Jan. 2, 2025
Aug. 20, 2024
Excellent Customer support, all my question has been answered on time, we are very happy with the assistance so far, highly recommended.
July 29, 2024
The support team promptly answered my questions and helped me get a database of registered customers. Thanks Jon and Rick!
May 14, 2024
Rick was super helpful and super quick responding to the inquiries and customizing the fields! This is just the app that I needed for registration and upselling! Highly recommend it.
Sept. 1, 2023
app isnt working, no response from support in days, just did a big show and lots of people are trying to register ugh.
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