Rating
3.7
feedback
22
chart
#16,914
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
41%
-
Less than a year
36%
-
More than a year
23%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users have praised the excellent customer support provided by the team, with quick responses and assistance in customizing the app to meet specific needs. Users appreciate the ease of collecting customer information and the simplicity of implementing the app. However, on the negative side, there are complaints about poor customer service, long response times, and issues with the functionality of the app, such as fields not working properly and difficulties in making modifications independently. Some users have also expressed frustration with the lack of response from the support team, leading to unresolved issues and dissatisfaction with the overall experience.
Highlights
Review RSS Feed
All reviews
Jan. 2, 2025
Aug. 20, 2024
Excellent Customer support, all my question has been answered on time, we are very happy with the assistance so far, highly recommended.
July 29, 2024
The support team promptly answered my questions and helped me get a database of registered customers. Thanks Jon and Rick!
May 14, 2024
Rick was super helpful and super quick responding to the inquiries and customizing the fields! This is just the app that I needed for registration and upselling! Highly recommend it.
Sept. 1, 2023
app isnt working, no response from support in days, just did a big show and lots of people are trying to register ugh.
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