FAST Shield: Store Protection
The reviews are generally positive about the app’s core blocking and verification capabilities, with multiple merchants saying it works as advertised and can be effective at stopping unwanted or fraudulent traffic. One reviewer specifically praised the country-blocking feature for preventing scam orders from foreign IPs, and another liked the overall feature set and ease of setup. However, there are also important complaints: one user reported that enabling the app blocked all traffic instead of only specific IPs, suggesting a configuration or functionality issue, and another noted a usability problem with the age-verification popup because customers can still see the product behind it. Overall, the app seems useful and effective for some merchants, but reliability and UI/UX issues may limit trust for others.
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Very bad, access denied for all traffic when you enabled. Not working for specific IPs.
Hi, I understand your frustration but this is probably misunderstanding of the app functionality. Let me help you with the app setup
We only do business in the United States but we started receiving several fraudulent orders from credit card scammers where ~16 different credit cards were tried and rejected before one finally went through on a single order. The billing address on each order was US-based, but the IP address always originated from two specific foreign countries. The only way we were able to stop these fraudulent transactions was through utilizing the country blocking feature to prohibit website traffic from those regions.
I love every feature of the app. Easy to set up. My only issue, is that when the age verification window pops up, People can still see the product behind the pop-up window. Fix this and I will use this app whole heartedly. Until them TTFN
Thank you for your kind review! You mentioned you would like to hide the product behind the pop up window - that's possible through our app settings. You can either make the background color more solid or use the blur effect. Here's how: https://www.loom.com/share/d618b82f11e94d6b8af024fdb0e27e06 Let us know if you have any questions or if you need further assistance - [email protected]. Our team is at your service!
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