MELISAC review for Way2Enjoy Image Optimizer
Sept. 5, 2020
very bad !! I take the pro plan, I keep the recommended settings and the next morning, I realize that the application to process 3800 photos !! Except that at least 1 out of 5 photos is defective ... so I send a message to find out if we can restore everything and reimburse me ... without any response !! In the end, I had to manually restore each photos ....... Thank you To avoid absolutely ..
hi, got your feedback. we have some issue in support due to corona. our support guy cant come office and he is having issue working from home. apart from that 4 works 1 does not work. it seems very unlikely because if one app works for 1 image, it will work for all others as well. apart from u we have several others happy customers. u r first to report this so we contacted shopify. we thought that we might be getting our limit exhausted and some images are not being sent to your store and you are getting blank image but shopify clarified that there is no such things. so we are extremely confused. about your refund, we contact through support channel in app dashboard and ask for refund we happily refund to anyone. we used to provide 24x7 but due to corona, some issues are happening and we apologize for that. your money is always in safe hand. if you will request refund even after 1 year we will refund. so dont worry
Image Optimizer to Compress images, generate ALT & Rename file