C.W. Art Studio review for WC Fulfillment Print on Demand

First and only order and it's been a nightmare trying to get answers from them. 14 days now in "processing" contacted their customer service for several days and each day they say "sorry. we are waiting to hear back from our team members. We will let you know in 24 to 48 hours" We NEVER hear back. We contact every time after the time expires only to hear the same thing with absolutely no answers or explanations. Apparently, they get ignored by their "Team members". We had to refund our customer and still am waiting in limbo for the order with no answers and as an insult they offered me a 20% refund! We Won't be using them after this and definitely can't recommend them.