EnricoArts review for WC Fulfillment Print on Demand

July 13, 2019

My first order was not printed in the correct size. Has taken 4 days so far to try to get them to reprint a new one. Their messaging system is full of bugs and flaws. Makes it hard to get a straight answer from the CSR. No accountability with the company. I sent them a picture of the large size garment that was order in medium. And still nothing is in process of being printed. I have 4 orders in with this company so far, and 1 has been shipped out and it was incorrect. If any of the others are not as they should be, I will be removing this company from my collection of clothing. I have never had such a bad experience with a company on the first garment being made. I was told 2 days ago that the garment would be started to be processed, and here I am having to ask if it is in process again. Zero communication from the company in the 4 days except that this is not how they usually do business, but keep getting the same results each time. No product being reprinted for something they messed up. I am more than upset with this company, but can't erase the app until the garments that were ordered are sent out and delivered, which coincidently is just days after my payment for the usage of the site is to come out of my account. So likely I will have to pay for a months worth of service just to get this misprinted item made and sent out. Very disappointed in this company!