49 Dzine review for WC Fulfillment Print on Demand

Nov. 4, 2019

We decided to give them a second chance after a rough start on the 1st. We have a 6 figure (almost 7) store in sales, and we know how to do drop shipping. WC has some issues that we couldn't overcome because it was really important our customers have the best possible experience. No company will be perfect, but all of the customer complaints we have had in the last several months have come back to WC. Coloring issues. Shipping taking forever. Fake tracking numbers (again). Ultimately, we couldn't continue to work with them because the resolutions to these issues never really happened. We were told they can't print certain colors (after several complaints with items with blue that didn't print correctly), but not which colors. We were told on multiple occasions messed up orders would be resent, but several never were, or someone got stuck somewhere because they didn't "pass quality inspection." The people at WC are friendly. The issues seem to happen to the manufacturer that WC uses for textile items. Never really had trouble with anything but sherpa hoodies. But that was our biggest selling WC problem and the headaches from those orders just are no longer worth the hassle and angry customers (some waited 8 weeks, so yeah, I would totally be upset as a customer waiting that long). We work with other POD printers that have virtually no issues (which I would classify as anything less than 1 percent). Sad this second time around just didn't work out.