Brand By You review for WC Fulfillment Print on Demand

Nov. 19, 2019

I’m a pretty reasonable person so I can understand when something gets delayed. But straight to the point, not a single one of my orders has gone out on time. Every single shipping confirmation I received was followed by two weeks of NO TRACKING MOVEMENT. The tracking doesn’t even show that the item was even received by FedEx. Their production time was accurate based on when they updated orders as “shipped”. But I’m starting to think that maybe they don’t actually have the product done when they mark it as shipped. I have brought this up countless time with them and all they offer is an apology and promise to be better. I understand once an item is dropped off at the post office that they don’t have control over the movement, but at some point it is this company’s responsibility to see that there is problem after problem and just pick a different shipping provider. Or you know, actually ship it out. One of the two. Avoid this company if you don’t want it to take a month to get a product to you.