Woven Trends review for WC Fulfillment Print on Demand

June 12, 2020

It has been almost 1 month now since I paid for customer's product. Order number 29148032-1087, although they say that they have shippied it, it has been 2 weeks and the tracking doesn't show any information. https://t.17track.net/en#nums=CP408571509CN&fc=xxxxxxx The customer is very upset and is demanding for a refund. I cannot tell if the product has been shipped or not, I am unable to provide the customer with the updates on shipping because the tracking shows no information, it might even be a wrong tracking number for all intents and purposes. WC Fulfillment used to be very responsive and a great service, what is going on now? Side note: I went to complain to Nate on the WC-Fulfillment group on Facebook and it appears he has disappeard from the Group for months now. Nate is the owner and he used to be very supportive has disappeared from the WC-Fulfillment Facebook. He doesn't even respond to queries on production or shipping times anymore. He used to be very engaged with the quality of service over all these years so I think he probably sold it and bailed out. This will be my last order from them and I will uninstall the app... It was a great run.