Rating
5.0
feedback
4
chart
#4,471
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a month
50%
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Reviews Summary
SmartBot has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its ability to enhance customer satisfaction, reduce support team workload, and boost sales through personalized recommendations. The setup process is described as easy, and many users appreciate the 24/7 assistance provided by the chatbot. Overall, SmartBot is highly recommended for stores looking to improve their customer experience and increase efficiency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 27, 2024
Installed SmartBot on our Shopify store, and it's been a game-changer. Customer satisfaction is up, and our support team finally gets a break. The bot handles sizing and product questions like a pro, and the personalized recommendations are boosting our sales. Setup was a breeze, and it's like having a 24/7 assistant. Highly recommend it for any store looking to up their game
July 26, 2024
We recently installed this chatbot after listening to the founder's speech at the conference in San Diego, and so far, it's been impressive. Our customer support requests have dropped by 13% in just two days. The implementation process was smooth, and the chatbot is already proving to be an efficient tool for our team.
July 13, 2024
I just started my first Shopify store and decided to follow the AI trend by installing this app. I love how it transformed my store! It's like having a personal assistant always ready to help visitors live. I'm just taking my first steps, but so far, so good. Hope it continues to help!
Store
My Store
Using app
9 days
July 12, 2024
We recently tested SmartBot for our lingerie store, and it has greatly enhanced our customer experience. We've observed an increase in overall customer satisfaction and engagement. The chatbot efficiently manages common inquiries about sizing and product details, reducing our support team's workload. The personalized recommendations feature has also positively impacted our sales.
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