Webin Order Exceptions

Webin Order Exceptions helps merchants turn shipping issues into structured cases, making it easier to manage lost, late, damaged, delayed, returned, and delivered-but-not-received orders. The app emphasizes operational control with SLA timers, carrier claim deadlines, priority scoring, and the ability to refund or reship orders while exporting claim packets. It also supports verified case closure only after a refund, reship delivery scan, or claim payout, which can help teams keep exception handling organized and auditable. The app requires a connected EasyPost account, so it is designed to fit into an existing shipping workflow.