Webpay for Shopify

Webpay

Seguridad y confiabilidad de Transbank Webpay

View on App Store

Rating

4.0

feedback

4

Reviews

chart

#4,395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the smooth installation process and functionality once activated. Users mentioned that the app worked well without complications, although there were delays in receiving the commerce code. One user recommended contacting Transbank for service activation on Shopify, as having a payment link alone may not be sufficient. However, there was a negative review highlighting a week-long struggle to activate the app, with poor support response times and lack of progress. Overall, the app seems to perform well once set up, but there are concerns about support responsiveness and activation delays.

Highlights

Smooth installation process
Functionality
Delays in receiving commerce code
Recommendation to contact Transbank for service activation
Poor support response times

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 26, 2026

Excelente!!! todo ha funcionado bien sin complicaciones, tardan un poco en dar el codigo de comercio, pero cuando te lo dan y lo activas todo bien

Store

TriNoir

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Sobre la instalación, ningun problema. Llame a transbank y funciono la vinculación, ahora hay que probarla. Demore 3 días en tenerlo activo, el primero que te piden un contrato y después ya en que te manden el código de comercio. Mi sugerencia, llamar a transbank para contratar el servicio para shopify ya que tener link de pago no es suficiente, te cobran una comisión más economica que la de proveedores externos de Shopify

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

La acabamos de activar, vamos a ver como funciona. Que bueno que al fin salió esta app.

Using app

4 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 22, 2025

Hasta ahora horrible, no he podido activar la app en una semana, la primera agente con la que hablé me dijo que entre 24 o 48 horas para activar la app y llevo más de una semana, en el soporte nadie sabe nada, y te dejan esperando del orden de 20 minutos para arriba para dejarte igual, una decepción, ojalá esto cambie, pero por ahora parece que no hay nadie al volante.

Using app

10 days

Total reviews

7

Average rating

2.7

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more