Webtex Product Reviews for Shopify

Webtex Product Reviews

Display customer product reviews, UGC & star ratings

Developer
View on App Store

Rating

4.8

feedback

32

Reviews

chart

#7,952

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    16%
  • Less than a month
    34%
  • Less than a year
    34%
  • More than a year
    3%

Reviews Summary

The reviews for the Webtex Product Reviews app are overwhelmingly positive, with users praising the app for its ease of use, customization options, and excellent customer service. Many users highlighted the quick and helpful responses from the support team, as well as the app's ability to integrate seamlessly with their online stores. The free nature of the app was also a significant point of appreciation, with users mentioning features like customizable email templates, multilanguage support, and automated emails as standout functionalities. However, there were a few negative comments regarding issues with publishing reviews to websites and email quotas.

Highlights

Positive customer service and quick responses from the support team
Ease of use and customization options
Free app with valuable features like customizable email templates and multilanguage support
Issues with publishing reviews to websites
Email quota limitations

Rating Breakdown

  • 5
    97% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 94% (30)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 19, 2025

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

I was having an issue with the app that I couldn't figure out. I requested help with the issue and the response (so quick in responding) I received was outstanding. Webtex was so helpful and understanding of my limited experience with such things. They were able to get in and fix my issue (I didn't have a button turned off...ugh). The team found it, easy peasy! I highly recommend getting this app. If you have any issues as I did, they are there to help! Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

I've only just started using Webtex, but it seems to work very well - straightforward to get working, does everything I expected, has lots of ways to customize... plus its free! Normally I would use a product for a bit longer before posting a review, but what makes me confident that it deserves 5 stars is the amazing customer service! I had a question about it, and the response was super quick and warm - they genuinely seemed to want to help as best as they could.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review 🙌 We're really glad you’re enjoying the app so far - and even happier that our support could be there when you needed it. Don’t hesitate to reach out anytime.

5 / 5 Share

March 24, 2025

Store

Erlif

Using app

11 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! ⭐ We're glad you’re enjoying the app. Let us know if you ever need anything.

1 / 5 Share

Feb. 20, 2025

The app doesn't publish to my website. So my customers cant leave a review

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Ouch, our first 1-star review really breaks our heart 💔😢. We pour so much love into our app, and it hurts to know you didn’t get the experience we aim for. I wish you’d reached out to us – we could’ve helped. It’s most likely that the widget just needs to be added to your theme’s customizer. If your theme doesn’t support it, we’re more than happy to add it manually for you. If you ever decide to give our app another try, we're here to help and ensure everything works just right 🙏.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more