Webtex Product Reviews
Display customer product reviews, UGC & star ratings
Rating
4.8
feedback
32
chart
#7,952
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
16%
-
Less than a month
34%
-
Less than a year
34%
-
More than a year
3%
Reviews Summary
The reviews for the Webtex Product Reviews app are overwhelmingly positive, with users praising the app for its ease of use, customization options, and excellent customer service. Many users highlighted the quick and helpful responses from the support team, as well as the app's ability to integrate seamlessly with their online stores. The free nature of the app was also a significant point of appreciation, with users mentioning features like customizable email templates, multilanguage support, and automated emails as standout functionalities. However, there were a few negative comments regarding issues with publishing reviews to websites and email quotas.
Highlights
All reviews
April 10, 2025
I was having an issue with the app that I couldn't figure out. I requested help with the issue and the response (so quick in responding) I received was outstanding. Webtex was so helpful and understanding of my limited experience with such things. They were able to get in and fix my issue (I didn't have a button turned off...ugh). The team found it, easy peasy! I highly recommend getting this app. If you have any issues as I did, they are there to help! Thank you.
March 25, 2025
I've only just started using Webtex, but it seems to work very well - straightforward to get working, does everything I expected, has lots of ways to customize... plus its free! Normally I would use a product for a bit longer before posting a review, but what makes me confident that it deserves 5 stars is the amazing customer service! I had a question about it, and the response was super quick and warm - they genuinely seemed to want to help as best as they could.
Thank you for the lovely review đ We're really glad youâre enjoying the app so far - and even happier that our support could be there when you needed it. Donât hesitate to reach out anytime.
March 24, 2025
Thanks so much for the 5 stars! â We're glad youâre enjoying the app. Let us know if you ever need anything.
Feb. 20, 2025
The app doesn't publish to my website. So my customers cant leave a review
Hi there, Ouch, our first 1-star review really breaks our heart đđ˘. We pour so much love into our app, and it hurts to know you didnât get the experience we aim for. I wish youâd reached out to us â we couldâve helped. Itâs most likely that the widget just needs to be added to your themeâs customizer. If your theme doesnât support it, weâre more than happy to add it manually for you. If you ever decide to give our app another try, we're here to help and ensure everything works just right đ.
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