Webtex Product Reviews for Shopify

Webtex Product Reviews

Display customer product reviews, UGC & star ratings

Developer
View on App Store

Rating

4.9

feedback

44

Reviews

chart

#1,859

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    20%
  • Less than a month
    39%
  • Less than a year
    25%
  • More than a year
    2%

Reviews Summary

The Webtex Product Reviews app has received overwhelmingly positive reviews from users. Customers appreciate the app's ease of use, customization options, and excellent customer service. Many users highlighted the quick response times and helpfulness of the support team. The app's features, such as email automation, multi-language support, and customizable templates, were praised for being available for free. Users also mentioned the app's ability to showcase customer reviews effectively, boosting credibility and sales for their Shopify stores. However, there were a few mentions of limitations, such as email quotas and compatibility issues with certain Shopify themes.

Highlights

Positive customer service and quick response times
Ease of use and customization options
Free features and valuable functionalities
Boosting credibility and sales with customer reviews
Limitations like email quotas and theme compatibility issues

Rating Breakdown

  • 5
    98% (43 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

I was having an issue with the app that I couldn't figure out. I requested help with the issue and the response (so quick in responding) I received was outstanding. Webtex was so helpful and understanding of my limited experience with such things. They were able to get in and fix my issue (I didn't have a button turned off...ugh). The team found it, easy peasy! I highly recommend getting this app. If you have any issues as I did, they are there to help! Thank you.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

I've only just started using Webtex, but it seems to work very well - straightforward to get working, does everything I expected, has lots of ways to customize... plus its free! Normally I would use a product for a bit longer before posting a review, but what makes me confident that it deserves 5 stars is the amazing customer service! I had a question about it, and the response was super quick and warm - they genuinely seemed to want to help as best as they could.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review 🙌 We're really glad you’re enjoying the app so far - and even happier that our support could be there when you needed it. Don’t hesitate to reach out anytime.

5 / 5 Share

March 24, 2025

Store

Erlif

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! ⭐ We're glad you’re enjoying the app. Let us know if you ever need anything.

5 / 5 Share

March 15, 2025

This app amazing with its free beautiful features and it would be more sweatibale if could go to 1k or 2k accepted reviews per month but overall it's awesome.

Store

Nanddiz

Using app

5 months

Total reviews

4

Average rating

4.3

Developer Reply

Thanks for the awesome review! 😊 Glad you're loving the app and its features! Just a heads-up - we don’t have any limits on accepted reviews, so feel free to collect as many as you’d like. 🚀

1 / 5 Share

Feb. 20, 2025

The app doesn't publish to my website. So my customers cant leave a review

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Ouch, our first 1-star review really breaks our heart 💔😢. We pour so much love into our app, and it hurts to know you didn’t get the experience we aim for. I wish you’d reached out to us – we could’ve helped. It’s most likely that the widget just needs to be added to your theme’s customizer. If your theme doesn’t support it, we’re more than happy to add it manually for you. If you ever decide to give our app another try, we're here to help and ensure everything works just right 🙏.

All reviews

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