Rating

2.5

feedback

3

Reviews

chart

#11,501

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users praising its efficiency and helpful support team, while others are disappointed with the lack of responsiveness from the support team. The app itself seems to be decent, with features like generating auto discount codes after a purchase. However, the negative aspect highlighted by users is the poor support experience, where messages go unanswered and chats are closed due to inactivity.

Highlights

Efficient app with auto discount code generation feature
Helpful support team
Poor support responsiveness and communication

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

March 10, 2025

The app seems to be decent (4 stars), but the support is so bad that I can not give more than 2 stars in total. It's impossible to even get through to them. They're displayed as online, but when you send a message, they will never respond and after a few minutes, the chat will be closed due to inactivity. Do they want me to send a message every few minutes even though the support didn't even respond yet?? Not recommended at all!

Using app

--

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 30, 2021

A good app if you are looking for a tool to generate an auto discount code after the user purchased. The app is efficient and has a very nice support team, appreciate the help from the support team.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Nice plugin. Cost doesn't matter as long as they do good things. I had a good support manager who helped me quickly solve all the problems. Thanks!

Store

MALYAR

Using app

11 months

Total reviews

2

Average rating

5.0

All reviews

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