Rating

2.3

feedback

2

Reviews

chart

#15,525

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with one user giving it a 2-star rating primarily due to poor customer support. The user mentioned that although the app itself is decent, the lack of response from the support team led to a negative experience. On the other hand, another user rated the app 5 stars for its efficiency in generating auto discount codes after a purchase and praised the helpfulness of the support team. The contrasting experiences highlight the importance of responsive customer service in app satisfaction.

Highlights

Poor customer support experience
Efficient auto discount code generation
Contrasting user experiences
Importance of responsive customer service
Efficiency and effectiveness of the app

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    50% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

March 10, 2025

The app seems to be decent (4 stars), but the support is so bad that I can not give more than 2 stars in total. It's impossible to even get through to them. They're displayed as online, but when you send a message, they will never respond and after a few minutes, the chat will be closed due to inactivity. Do they want me to send a message every few minutes even though the support didn't even respond yet?? Not recommended at all!

Using app

3 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 30, 2021

A good app if you are looking for a tool to generate an auto discount code after the user purchased. The app is efficient and has a very nice support team, appreciate the help from the support team.

Using app

13 days

Total reviews

1

Average rating

5.0

All reviews

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