Singleton | Welcome Discounts
The reviews for this Shopify App are mixed, with one user giving it a 2-star rating due to poor support and another user giving it a 5-star rating for its efficiency and helpful support team. The negative review highlights the frustration of not being able to reach the support team despite them being online, leading to a lack of assistance. On the other hand, the positive review praises the app for its ability to generate auto discount codes after a purchase and commends the support team for their helpfulness.
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The app seems to be decent (4 stars), but the support is so bad that I can not give more than 2 stars in total. It's impossible to even get through to them. They're displayed as online, but when you send a message, they will never respond and after a few minutes, the chat will be closed due to inactivity. Do they want me to send a message every few minutes even though the support didn't even respond yet?? Not recommended at all!
A good app if you are looking for a tool to generate an auto discount code after the user purchased. The app is efficient and has a very nice support team, appreciate the help from the support team.
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