Singleton | Welcome Discounts
The reviews for this Shopify App are mixed, with one user giving it a 2-star rating due to poor support despite finding the app decent. The lack of responsiveness and difficulty in reaching the support team led to frustration and a negative experience. On the other hand, another user rated the app 5 stars for its efficiency in generating auto discount codes after a purchase and praised the helpfulness of the support team. The app seems to have a useful feature but is let down by inconsistent support.
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The app seems to be decent (4 stars), but the support is so bad that I can not give more than 2 stars in total. It's impossible to even get through to them. They're displayed as online, but when you send a message, they will never respond and after a few minutes, the chat will be closed due to inactivity. Do they want me to send a message every few minutes even though the support didn't even respond yet?? Not recommended at all!
A good app if you are looking for a tool to generate an auto discount code after the user purchased. The app is efficient and has a very nice support team, appreciate the help from the support team.
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