WeSupply Returns & Exchanges for Shopify

WeSupply Returns & Exchanges

Shopify Returns, Exchanges & Order Tracking by WeSupply

Rating

5.0

feedback

10

Reviews

chart

#10,314

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    80%
  • More than a year
    0%

Reviews Summary

The WeSupply app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Customers praise the app for its great system, excellent customer support provided by team members like Lalita, Virgil, Vlad, Daniela, and Maria, and its ease of use for managing returns and exchanges. The app is highlighted for being a game changer, offering customizable features, and providing value without the need for constant plan upgrades. Users appreciate the continuous improvement and new features added by the developers, as well as the seamless integration with Shopify. The WeSupply support team, especially Daniela, is commended for being responsive, effective, and helpful in addressing any questions or concerns.

Highlights

Excellent customer support and responsiveness
Ease of use for managing returns and exchanges
Continuous improvement and new features added by developers
Seamless integration with Shopify
Customizable features and value for money

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

WeSupply has saved us so much time and emails back and forth with customers. Lalita has been very helpful in making sure the logics are properly setup and the portal is running smoothly!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

WeSupply has honestly been awesome to work with. Their platform handles most of our shipping needs like a champ, even with our tricky LTL shipments. What I love most is that they actually care about making their service better - they're always asking what we think and rolling out improvements based on real customer feedback. I barely ever need to reach out to their support team, but when I do, they're super helpful and always figure out a solution. Getting everything set up was painless, and they've been there whenever we need to tweak things. If you need a solid partner for shipping and returns, these folks are the real deal.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Great system and customer support. Lalita and her team are great at answering our questions and concerns in time.

Using app

5 months

Total reviews

8

Average rating

4.9

5 / 5 Share

April 30, 2024

Integrating the WeSupply app into our Shopify stores for returns and exchanges has been a fantastic experience. The WeSupply team provided excellent support from the start, helping us not only with our US existing store but also seamlessly integrating the app into our new expansion Canadian store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2024

WeSupply is a great RMS for any size company looking for a quick and easy returns/exchanges process. We worked with Virgil, Vlad, Daniela, and Maria who all did a great job to help us get set up with all the requirements we had. Would highly recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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