WeSupply Returns & Exchanges for Shopify

WeSupply Returns & Exchanges

Shopify Returns, Exchanges & Order Tracking by WeSupply

Rating

5.0

feedback

8

Reviews

chart

#10,251

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    88%
  • More than a year
    0%

Reviews Summary

The WeSupply app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Customers praise the app for its great system, excellent customer support provided by team members like Lalita, Virgil, Vlad, Daniela, and Maria, and its ease of use for managing returns and exchanges. The app is highlighted for being a game changer, offering customizable features, and providing value without the need for constant plan upgrades. Users appreciate the continuous improvement and new features added by the developers, as well as the seamless integration with Shopify. The WeSupply support team, especially Daniela, is commended for being responsive, effective, and helpful in addressing any questions or concerns.

Highlights

Excellent customer support and responsiveness
Ease of use for managing returns and exchanges
Continuous improvement and new features added by developers
Seamless integration with Shopify
Customizable features and value for money

Rating Breakdown

  • 5
    100% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 7, 2024

Great system and customer support. Lalita and her team are great at answering our questions and concerns in time.

Using app

--

Total reviews

8

Average rating

4.9

5 / 5 Share

April 30, 2024

Integrating the WeSupply app into our Shopify stores for returns and exchanges has been a fantastic experience. The WeSupply team provided excellent support from the start, helping us not only with our US existing store but also seamlessly integrating the app into our new expansion Canadian store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2024

WeSupply is a great RMS for any size company looking for a quick and easy returns/exchanges process. We worked with Virgil, Vlad, Daniela, and Maria who all did a great job to help us get set up with all the requirements we had. Would highly recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

Great service and affordable! Highly recommended :)

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

WeSupply has been a game changer for us! In addition to making the return and exchange process so easy for our customers, the WeSupply team (especially Daniela) have been so helpful in terms of onboarding and answering all of our questions. They've walked us through everything step by step and even added functionality that's been great. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Kodiak Leather Team! ❤️ Thank you so much for taking the time to leave us some feedback about our solution. We sincerely appreciate it and we're super glad to hear that you found our solution helpful. Your feedback means a lot to us as it helps us improve and provide an even better user experience for everyone. Always a pleasure to support your brand! Daniela, Head of Customer Success

All reviews

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