WeSupply Returns & Exchanges
Shopify Returns, Exchanges & Order Tracking by WeSupply
Rating
5.0
feedback
7
chart
#9,024
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a year
86%
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Reviews Summary
The WeSupply app has received overwhelmingly positive reviews from ecommerce merchants who have integrated it into their Shopify stores. Users praise the app for its seamless integration process, excellent customer support, affordability, and customizable features. The WeSupply team, particularly individuals like Daniela, Virgil, Vlad, and Maria, are highlighted for their helpfulness and responsiveness in assisting with onboarding and addressing any questions or concerns. Merchants appreciate the app's ability to simplify the return and exchange process for customers and its ongoing feature enhancements that cater to their evolving needs. Overall, WeSupply is highly recommended for its value, ease of use, and top-notch support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 30, 2024
Integrating the WeSupply app into our Shopify stores for returns and exchanges has been a fantastic experience. The WeSupply team provided excellent support from the start, helping us not only with our US existing store but also seamlessly integrating the app into our new expansion Canadian store.
March 20, 2024
WeSupply is a great RMS for any size company looking for a quick and easy returns/exchanges process. We worked with Virgil, Vlad, Daniela, and Maria who all did a great job to help us get set up with all the requirements we had. Would highly recommend it!
Dec. 21, 2023
WeSupply has been a game changer for us! In addition to making the return and exchange process so easy for our customers, the WeSupply team (especially Daniela) have been so helpful in terms of onboarding and answering all of our questions. They've walked us through everything step by step and even added functionality that's been great. Highly recommend!
Hey there, Kodiak Leather Team! ❤️ Thank you so much for taking the time to leave us some feedback about our solution. We sincerely appreciate it and we're super glad to hear that you found our solution helpful. Your feedback means a lot to us as it helps us improve and provide an even better user experience for everyone. Always a pleasure to support your brand! Daniela, Head of Customer Success
July 13, 2023
We initially started using WeSupply on another e-commerce platform because it helped us create customized transactional emails with our unique branding, that was fairly simple to update, preview and make these changes live. As our business continued to grow, some additional features were needed and we realized WeSupply could help address several scenarios for returns/refunds. The support from Daniela and their Development team helped us setup a custom integration between our e-commerce platform and our ERP system, helping our operations team to manage Returns inside one tool. When we moved to Shopify, we explored a couple of options but saw that WeSupply continued to meet our expectations and their on-going feature enhancements, updated UI for both admin and front end user, meant more flexibility. We continue to work consistently with them as we explore new enhancements to help our customers as well.
Hey there, Greenworks Team! I just wanted to say a big thank you for your awesome feedback! It truly made our day. 😊 I'm thrilled to hear that our collaboration with Greenworks Tools was smooth and enjoyable for your team. It's great to know that we're helping you deliver a top-notch customer experience! Remember, we're always here to help you out with anything you need. Daniela, Head of Customer Success
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