Whatmore Video Cataloguing+Ads
Whatmore Studio | The Best AI Video Generator
Rating
2.0
feedback
2
chart
#5,776
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
50%
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Less than a day
0%
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Less than a month
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Less than a year
0%
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More than a year
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Reviews Summary
The reviews for this Shopify app highlight both positive and negative aspects. One user expressed frustration with the app's lack of a free trial option and encountered issues with video functionality, leading to a quick uninstallation. They also faced difficulties in canceling the subscription and obtaining a refund, raising concerns about the legitimacy of the app. On the other hand, another user appreciated the app's development progress and received credits as a gesture of goodwill. However, they mentioned limitations in generating bulk videos due to gallery image issues. The attempt to request the removal of a negative review raised ethical concerns according to Shopify's policies.
Highlights
Rating Breakdown
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All reviews
March 31, 2025
I installed the app. The app doesnt let you try the product feature without taking a plan. After i selected a 99$ plan, the videos werent working especially for my product which is jewellery. so i uninstalled the app within 10 minutes. However my shopify is now charging me for the whole month which is 99$ and there is no way to cancel this subsciption or get a refund. Havent received a response after requesting support to Refund. Not sure if this is legit or just a money making app. Ideally shopify should cancel the subscription if the app is unsinstalled within 24hrs. This FEELS LIKE A SCAM BEING CHARGES 99$ for just 10 min of the app!!!!!! SINCE SHOPIFY DOESNT HELP WITH REFUNDS EITHER THERE IS NO WAY TO DISPUTE SO I WOULD HIGHLY WARN PEOPLE TO NOT USE THIS APP!!!!!!!
March 8, 2025
1. after adding my website's link I found out it cannot generate video in bulk because the link has multiple images in the gallery. There is no option to pick specific image in the gallery. No way to use the website's image source address. So the FREE is pointless. Update: I have received an email with a thank you for trying the app and an apology with 50 credits offered and that the app is still in development. but then requesting me to remove the review. I also checked with shopify policy and found it is illegal to ask reviewers to remove a review So I choose to keep me review open but will raise it from 2 stars to 3 stars. Shopify FAQ "Yes, on Shopify, it is considered illegal and against their Partner Program Agreement to explicitly ask app users to remove their negative reviews or feedback"
Hi, sincere apologies for the following: 1. You can deselect images from the content card section, or 'prompt' the template to use specific images only. This is to make sure your effort for selecting/deselecting images is minimal. 2. The credits are offered to you to make sure you will be able to test out the template workflows as much as possible as you were feeling the Free plan is very constraining. Considering your feedback we have kept only a paid plan until these confusions are fixed. Thank you for your feedback.
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