CK: WhatsApp Chat & Abandoned for Shopify

CK: WhatsApp Chat & Abandoned

Enable Automated Abandoned cart recovery & WhatsApp Chat.

Rating

5.0

feedback

371

Reviews

chart

#302

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    59%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, effectiveness in recovering abandoned carts, and exceptional customer support. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning specific team members like Vinodh and Sivaram. The app's features, such as WhatsApp integration and automation for customer communication, were also highly appreciated. Users found the app user-friendly, efficient, and essential for improving customer engagement and increasing conversions. However, there was one negative review mentioning unexpected high fees without clear justification.

Highlights

Positive user experience with the app, including ease of use and effectiveness in recovering abandoned carts
Exceptional customer support, with specific mentions of helpful team members like Vinodh and Sivaram
App features such as WhatsApp integration and automation for customer communication were highly appreciated
Negative review mentioning unexpected high fees without clear justification

Rating Breakdown

  • 5
    95% (354 ratings)
  • 4
    5% (17 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 1, 2024

Page doesn't lead to the Whatsapp app but the browser, even for mobile. Free though, and quite customisble, but it should really be seamless.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2024

Un servizio veramente molto utile e che velocizza molti aspetti del nostro lavoro. Inoltre un assistenza veramente impeccabile, rispondono subito e ci hanno aiutato nella prima configurazione. Davvero consigliata a qualsiasi negozio online

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

de momento todo genial. Y el soporte ha sido muy rápido y lo más importante resolvió mi duda al instante. Gracias.

5 / 5 Share

Nov. 6, 2024

use full

Using app

2 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Nov. 1, 2024

Thank you vinodh for your great and quick help as these help us to run our business smoothly.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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