PalleTrendz review for WhatsApp Chat & Abandoned Cart

3 / 5

June 18, 2024

The WATI Business WhatsApp API has some great features, such as automated messaging. However, the main issue we've faced is the slow customer support. When problems arise, we need quick help, but the response times have been disappointing. While the platform works well overall, the lack of fast support means it doesn't fully meet our needs.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback and for highlighting both the positives and the challenges you've experienced with our platform. I’m sorry to hear that our customer support has not met your expectations. I’ll be personally reaching out to you to resolve this issue and ensure you receive the assistance you need more promptly.

WhatsApp Chat & Abandoned Cart for Shopify
WhatsApp Chat & Abandoned Cart
4.5 star
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