SH: WhatsApp Chat & Abandoned
Enable WhatsApp Chat and WhatsApp Abandoned Cart to lift sales
Rating
4.8
feedback
118
chart
#1,330
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
21%
-
Less than a year
54%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with many users praising the app's effectiveness in recovering abandoned carts through WhatsApp and its excellent customer support. Users appreciate the ease of use, customization features, and the free value provided by the app. Customer service representatives like Kets, Flavio, Ryan, Mehdi, Victor, and Mario are highlighted for their helpfulness and efficiency in resolving issues. The app is commended for its ability to boost sales, increase conversions, and provide valuable insights into customer behavior. However, there are a few negative reviews mentioning issues with hidden costs, misrepresentation of being free, delays in customer support responses, and functionality problems like not receiving WhatsApp notifications or experiencing billing discrepancies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 19, 2025
A big thanks to Kets for his incredible help with customization—such great support! The app is free, which is unbelievable for the value it provides. Best app out there with tons of inbuilt customization features. Highly recommended!
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