SH: WhatsApp Chat & Abandoned for Shopify

SH: WhatsApp Chat & Abandoned

Enable WhatsApp Chat and WhatsApp Abandoned Cart to lift sales

Rating

4.3

feedback

62

Reviews

chart

#10,820

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    23%
  • Less than a month
    31%
  • Less than a year
    21%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support, ease of use, and effectiveness in recovering abandoned carts. Customers appreciate the quick responses from the support team and the helpfulness of representatives like Ryan, Victor, and Mehdi. The app is described as user-friendly, beneficial for increasing conversions, and having a responsive customer service team. However, there are a few negative reviews mentioning unexpected charges and issues with subscription plans, indicating a need for clearer pricing information and communication with users.

Highlights

Excellent customer support and quick responses from the team
Ease of use and effectiveness in recovering abandoned carts
User-friendly app and beneficial for increasing conversions
Issues with unexpected charges and subscription plans
Clearer pricing information and communication with users

Rating Breakdown

  • 5
    95% (59 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 97% (60)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 22, 2021

Just downloaded the app and am excited to start using it. Ryan from customer support has been amazing and I can see that these guys are on top of it. So far so good & am looking forward to being able to provide our customers with better support from our side.

Using app

31 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Cool vidget, works as it should work! Good and fast support that is very important for any customer! Thanks!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2021

The best customer support I have ever received, Ryan is very attentive and The best customer support I have ever received, Ryan is very attentive and knows Spanish . The app has many options that are coming and will be very important for daily work, I hope they will be available soon.

Using app

1 day

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 8, 2021

I am using the app and finding it really useful. Team was proactive and supported me during the implementation. They are working on some bugs. Hopefully they will close them soon

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

An excellent app with great potential. The customer support is really great and friendly! Would recommend everyone to try it out.

Store

Elva

Using app

About 2 hours

Total reviews

11

Average rating

5.0

All reviews

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