SH: WhatsApp Chat & Abandoned
Enable WhatsApp Chat and WhatsApp Abandoned Cart to lift sales
Rating
4.8
feedback
116
chart
#1,206
All reviews
Rating Breakdown
Review RSS Feed
May 1, 2023
The app is great!Good service. It is easy to install and the customer service are quick to respond to my questions. Thank you
April 27, 2023
The app is great!Good service. It is easy to install and the customer service are quick to respond to my questions. Thank you
April 24, 2023
Exactly what we needed. An app that asks consumers to confirm COD orders and reminds them about their abandoned carts and not to mention you can add discounts with the messages. Perfectly designed and very easy to use. Last but not the least, the support team is very quick and helps you with every query that you have.
April 15, 2023
I asked a lot of questions to set up the app and Nouah helped me a lot. A kind person. The support team is always helpful. Nice application.
April 11, 2023
The costumer service its just AMAZING. I had a few minor problems and they were able to fix them in seconds.
April 10, 2023
Muy buena, la recuperación por Whatsapp es un 40% más efectiva que por correo electrónico y este módulo nos permite hacer todo de manera muy rápida y sencilla. Excelente trabajo, recomendado 100%.
Using app
6 days
Total reviews
1
Average rating
5.0
April 4, 2023
Great, we increased our abandoned cart sales. We went from 5% to 45% in the recovery of abandoned carts. recommended.
March 29, 2023
Installation facile en 2 minutes, le support est tres disponible et efficace, le template de message sont tres bien fait. Cette app a boosté mon chiffre d'affaire. Je recommande.
March 20, 2023
Great and fast support! They fixed my issue in a few minutes! The application works very well. Highly recommended
March 14, 2023
Great and fast support! they fixed my issue in minutes! I had an issue where the button was not appearing on the homepage , contacted support and helped solve it directly
March 13, 2023
Todo excelente por el momento, esperamos recuperar muchos carros abandonados en nuestro sitio web de Aqua Baby
March 3, 2023
Great support. We are looking forward to getting our issues solved. The app works very well. Recommended
Feb. 27, 2023
It's a great app and support. Also the team is very responsive if one has questions. I recommend it and it works.
Feb. 16, 2023
Otimo app, suporte muito bom, app que facilita o uso do botão do whatssapp e outras funções muito importante para o Drop.
Sept. 21, 2022
Great app and support. I especially appreciate that one can position the chat icon very precisely and exactly where one needs it. Fast loading time. Also the team is very responsive if one has questions.
Sept. 21, 2022
This app does not work properly! I made two test orders with different numbers and never received a WhatsApp shipping confirmation. Their support team takes days to respond via email. On their chat I never even received a response. Then they come up with excuses as in the mobile provider is the problem or I didn't opt-in (but I never got an opt-in request). In my statistics I can see that barely any of my customers received a WhatsApp/SMS. Most of them were skipped. On top of that I find the way the support team replied to me very rude. Do not recommend! Better run your own tests before relying on this app!
Hello Mariella, First of all, our team has responded to your demand but you had a problem with your emails. Secondly, we don't really appreciate the fact that you threaten us to leave a bad review in order to get an answer that we already provided. As a merchant yourself, you know how many support tickets you can get at times and it is not easy to always answer directly on the spot. So, the phrase "Please check this urgently or else I'll delete the app soon and leave a bad review." is not really appropriate. Nevermind, concerning your issue with the operator du., sometimes they block auto messages from WhatsApp on their end. We advised you to test with an Etisalat number to see if the problem persists and then come back to us. You never came back. You only sent 2 automated messages. Concerning the automated messages that you sent from the German number, you didn't activate the opt-in. That explains why they are not sent...but you seem to have another view and want it to work even without configuring the optins which is impossible due to WhatsApp restrictions. Best wishes :-)
Aug. 2, 2022
This APP is very friendly to Chinese sellers and is very suitable for Chinese users. The customer service is very enthusiastic, the problem is solved very quickly, I recommend everyone to use it
June 22, 2022
Excelente APP y muy buena tasa de recuperación de carritos, dentro de lo necesario cumple con todas nuestras necesidades
June 17, 2022
This app is very useful, it solved my problem, customer service helped me when I was in trouble, thank you very much