WhatsApp Button by EAZE
Easily let your customers contact you through WhatsApp
Rating
4.8
feedback
167
chart
#237
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
2%
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Less than a month
85%
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Less than a year
77%
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More than a year
1%
Reviews Summary
The WhatsApp Button Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the ease of installation and seamless integration of the app, allowing for quick and efficient communication with their clients. The app is praised for its simplicity, effectiveness, and the ability to enhance customer interactions. Users highlight the convenience of having a WhatsApp button on their website, making it easier for customers to reach out and increasing engagement. Additionally, the app is commended for its flawless functionality, prompt customer support, and the range of free features it offers. Overall, the WhatsApp Button Shopify App is highly recommended for businesses looking to improve customer communication and support.
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Rating Breakdown
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All reviews
March 3, 2025
I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention? "Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Thank you for your review and feedback! We appreciate you using our app. We understand your frustration regarding support and the welcome message, and we apologize for any confusion. We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there. To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control. If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally. We hope this clears up any confusion!
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