S: WhatsApp Button‑Chat Widget for Shopify

S: WhatsApp Button‑Chat Widget

Shopify WhatsApp Chat Widget | WhatsApp Chat Button

Rating

4.6

feedback

12

Reviews

chart

#4,800

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    67%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to facilitate direct communication with customers through WhatsApp. Users appreciate the seamless experience and the personalized attention they can provide to their clients. The app is described as easy to use, easy to install, and capable of supporting multiple operators. Customers also highlight the helpful and responsive support provided by the app's team. However, there are some concerns raised about the app suddenly disappearing or not working properly, which can impact customer satisfaction. Despite this issue, the majority of users highly recommend the app for its functionality and customer service.

Highlights

Positive feedback on direct communication with customers through WhatsApp
Ease of use and installation
Responsive customer support
Concerns about app suddenly disappearing or not working properly
Recommendations from satisfied users

Rating Breakdown

  • 5
    75% (9 ratings)
  • 4
    17% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

April 26, 2022

This app helps me in creating direct and meaningful conversation with my customers. Moreover it also provide seamless experience since our whatsapp business account equipped with catalogue as sales channel.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

5 / 5 Share

Feb. 10, 2022

Muy buen aplicación para tu tienda. El soporte activo y atento a cualquier duda que el usuario pueda tener

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.

5 / 5 Share

Oct. 22, 2021

muy practico me encanta me ayudada a brindar una atención personalizada a mis clientes , muchas gracias

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

5 / 5 Share

Oct. 22, 2021

Excellent App! It works great, easy to use, easy to install, and many operators possible. Definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

April 15, 2022

We would like to share an honest feedback after a long time of using this plugin. All was good except for the fact that this plugin disappears and stops working suddenly which really impacts our cusomers satisfaction level. If this issue persists, we do not recommend you to use this widget.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

All reviews

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