SB WhatsApp Button ‑ Live Chat for Shopify

SB WhatsApp Button ‑ Live Chat

Shopify WhatsApp Chat Widget | WhatsApp Chat Button

Rating

4.8

feedback

13

Reviews

chart

#1,936

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    38%
  • Less than a year
    31%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to facilitate direct and meaningful conversations with customers through WhatsApp. Users appreciate the seamless experience provided by the app, especially with the integration of a catalogue as a sales channel. The customer support is highlighted as attentive and helpful, quickly resolving any issues that arise. However, there are a few negative comments regarding the app suddenly disappearing or not working properly, impacting customer satisfaction. Despite this, the majority of users highly recommend the app for its ease of use, customization options, and efficient customer service.

Highlights

Positive feedback on direct and meaningful customer conversations through WhatsApp
Seamless experience with catalogue integration as a sales channel
Positive customer support experience
Issues with app suddenly disappearing or not working properly
Recommendations for ease of use and customization options

Rating Breakdown

  • 5
    77% (10 ratings)
  • 4
    15% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2025

ottimo servizio clienti

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

April 26, 2022

This app helps me in creating direct and meaningful conversation with my customers. Moreover it also provide seamless experience since our whatsapp business account equipped with catalogue as sales channel.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

5 / 5 Share

Feb. 10, 2022

Muy buen aplicación para tu tienda. El soporte activo y atento a cualquier duda que el usuario pueda tener

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.

5 / 5 Share

Oct. 22, 2021

muy practico me encanta me ayudada a brindar una atención personalizada a mis clientes , muchas gracias

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

5 / 5 Share

Oct. 22, 2021

Excellent App! It works great, easy to use, easy to install, and many operators possible. Definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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