WhatsApp Live Chat Widget for Shopify

WhatsApp Live Chat Widget

Shopify WhatsApp Chat | WhatsApp Live Chat Connect Widget

Developer
View on App Store

Rating

4.6

feedback

12

Reviews

chart

#8,247

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    67%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with most users praising its ability to facilitate direct and personalized communication with customers through WhatsApp. Users appreciate the seamless experience and the support provided by the app's team. However, there are a few negative comments mentioning issues with the app suddenly disappearing and impacting customer satisfaction. Despite this, the majority of reviews highlight the app's ease of use, effectiveness, and excellent customer service.

Highlights

Direct and personalized communication with customers through WhatsApp
Seamless experience and ease of use
Supportive and helpful customer service
Issues with app suddenly disappearing and impacting customer satisfaction
Efficient assistance and quick problem resolution

Rating Breakdown

  • 5
    75% (9 ratings)
  • 4
    17% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

April 26, 2022

This app helps me in creating direct and meaningful conversation with my customers. Moreover it also provide seamless experience since our whatsapp business account equipped with catalogue as sales channel.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

5 / 5 Share

Feb. 10, 2022

Muy buen aplicación para tu tienda. El soporte activo y atento a cualquier duda que el usuario pueda tener

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.

5 / 5 Share

Oct. 22, 2021

muy practico me encanta me ayudada a brindar una atención personalizada a mis clientes , muchas gracias

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

5 / 5 Share

Oct. 22, 2021

Excellent App! It works great, easy to use, easy to install, and many operators possible. Definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

April 15, 2022

We would like to share an honest feedback after a long time of using this plugin. All was good except for the fact that this plugin disappears and stops working suddenly which really impacts our cusomers satisfaction level. If this issue persists, we do not recommend you to use this widget.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

All reviews

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