Simplify Whatsapp Live Chat
Shopify WhatsApp Chat Widget | WhatsApp Chat Button
Rating
4.6
feedback
12
chart
#3,658
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
67%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to facilitate direct and meaningful conversations with customers through WhatsApp. Users appreciate the seamless experience provided, especially with the integration of a WhatsApp business account equipped with a sales catalog. The app is described as practical, easy to use, and helpful in providing personalized customer service. Users also highlight the excellent support provided by the app developers, with quick responses to queries and efficient problem-solving. However, there are a few negative comments regarding the app suddenly disappearing and impacting customer satisfaction levels. Despite this issue, the majority of users highly recommend the app for its functionality and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 26, 2022
This app helps me in creating direct and meaningful conversation with my customers. Moreover it also provide seamless experience since our whatsapp business account equipped with catalogue as sales channel.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Feb. 10, 2022
Muy buen aplicación para tu tienda. El soporte activo y atento a cualquier duda que el usuario pueda tener
Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.
Oct. 22, 2021
muy practico me encanta me ayudada a brindar una atención personalizada a mis clientes , muchas gracias
We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Oct. 22, 2021
Excellent App! It works great, easy to use, easy to install, and many operators possible. Definitely recommend.
April 15, 2022
We would like to share an honest feedback after a long time of using this plugin. All was good except for the fact that this plugin disappears and stops working suddenly which really impacts our cusomers satisfaction level. If this issue persists, we do not recommend you to use this widget.
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