Neshtary review for Pushdaddy WA Chat ,Cloud API
Aug. 21, 2022
This app misused my money. I installed this app only for abandoned carts and disabled all other functions. My messages credit was consumed in 3 days then I found in the messages log that this app is sending multiple COD and tracking messages to the same customer (Although it was disabled) which drains your credit. The customer service agent was unprofessional and denied the issue then later they claimed that listed rates had changed to justify the extra charges. Also, they requested screenshots of the messages log then they never tried to solve the problem rather than blaming me for it.
we launched logs recently and we said that there may be bug in logs data but lots of customer use this app and if disabled it does not go. our charge for kuwait was 0.08$ per msg for automated msg without any monthly fees. i shared him the charge other app charges with 80$ monthly fees + per msg charge of 0.13$ per msg and shared him screenshot and direct link also. we offer cost to cost price for automated msg.
