SeedGrow WhatsApp Chat Widget for Shopify

SeedGrow WhatsApp Chat Widget

Shopify WhatsApp integration

Rating

4.7

feedback

152

Reviews

chart

#80

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    7%
  • Less than a month
    26%
  • Less than a year
    51%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify WhatsApp Chat Widget app are overwhelmingly positive, with users praising its ease of use, effectiveness in boosting customer engagement, and seamless integration with Shopify stores. Many users appreciate the customizable features that allow them to match the widget with their website's design. The customer service is highlighted as exceptional, with quick responses and efficient problem-solving. However, there are a few negative reviews mentioning issues with support responsiveness and minor technical glitches. Overall, the app is highly recommended for businesses looking to enhance customer communication and streamline operations through WhatsApp integration.

Highlights

Positive user experience and ease of use
Effective customer engagement and satisfaction
Customizable features for seamless integration
Exceptional customer service
Minor issues with support responsiveness and technical glitches

Rating Breakdown

  • 5
    91% (138 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 13, 2024

Nice APP, great customer service, price could be better

Store

Lunela

Using app

--

Total reviews

5

Average rating

4.8

1 / 5 Share

Dec. 12, 2024

Tive uma má experiência, eu nunca assinei o plano premium, nem mesmo uso em minha loja, e foram efetuadas duas cobranças. Agora, estou tentando cancelar o plano e não consigo, o app pede para migrar para uma nova versão porque o conteúdo da página está bloqueado, eu clico para migrar e nada acontece. Já tentei diversas vezes.

Store

Brubis

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Brubis Shop, It seems you haven't contacted us for support so we can address your issue adequately. Also, please read these 3 points: 1. Our team is always happy to refund if the app doesn't meet your requirements or you don't like the Pro version. 2. From the app's history, you started the Pro version on July 19, 2024. It was 4 months, you have been charged 4 times. So, that was not a double charge. 3. Our app is regularly updated to meet Shopify requirements and latest web technologies. We always advise the users to update the app to the newest version to ensure compatibility. If you want a refund, can you chat with us so we can resolve your issue, please? Best regards, SeedGrow Support Team == Olá Brubis Shop, Parece que você não nos contatou para obter suporte para que possamos resolver seu problema adequadamente. Além disso, leia estes 3 pontos: 1. Nossa equipe está sempre feliz em reembolsar se o aplicativo não atender aos seus requisitos ou se você não gostar da versão Pro. 2. Pelo histórico do aplicativo, você iniciou a versão Pro em 19 de julho de 2024. Foram 4 meses, você foi cobrado 4 vezes. Então, não foi uma cobrança dupla. 3. Nosso aplicativo é atualizado regularmente para atender aos requisitos do Shopify e às últimas tecnologias da web. Sempre aconselhamos os usuários a atualizar o aplicativo para a versão mais recente para garantir a compatibilidade. Se você quiser um reembolso, pode conversar conosco para que possamos resolver seu problema, por favor? Atenciosamente, SeedGrow Support Team

5 / 5 Share

Nov. 21, 2024

This app is very useful for me, i get a lot of orders thanks to this widget. The support is also very reactive, i recommend this app a lot.

Using app

9 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great service thanks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Using app

3 days

Total reviews

2

Average rating

5.0

All reviews

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