Rly: WhatsApp Chat+Automation for Shopify

Rly: WhatsApp Chat+Automation

Quickly Add WhatsApp Button & WhatsApp Automation

Rating

4.8

feedback

55

Reviews

chart

#589

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    65%
  • Less than a day
    9%
  • Less than a month
    13%
  • Less than a year
    5%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and effectiveness in improving communication with customers. Many users found the app to be perfect, easy to install, and essential for customer engagement. The ability to customize the WhatsApp chat button to match their brand and the seamless integration on both desktop and mobile were highlighted as significant benefits. Users also appreciated the free or low-cost options available. However, there were a few negative reviews mentioning misleading information about the app being free when it was actually a paid subscription. Despite this, the majority of reviews emphasized the app's simplicity, functionality, and positive impact on customer interactions.

Highlights

Positive user experience, ease of use, helpful customer support
Effective communication with customers, customer engagement
Customization options, seamless integration on desktop and mobile
Misleading information about pricing
Free or low-cost options

Rating Breakdown

  • 5
    95% (52 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 82% (45)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 16, 2026

Store

Janiwa

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Your support means a lot. We will try our best to offer more valuable tools.

5 / 5 Share

Jan. 29, 2026

App valida e ben gestita, facile da usare e davvero utile nella gestione quotidiana dello shop. L’assistenza h24 è un grande punto di forza: sempre disponibile e veloce nel rispondere. La utilizzo soprattutto per recuperare i carrelli abbandonati e per avvisare i clienti dell’avvenuta spedizione, migliorando comunicazione ed esperienza post-acquisto.

Using app

4 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Jan. 12, 2026

As a business if you are not honest with your clients, then you are doing more harm to yourself. You have mentioned that the app is free on shopify, but once you install it, you come to know that its not free at all and its a paid app. Just like others, mention about all the plans that you have in the app store. Waste of time!

Using app

3 minutes

Total reviews

3

Average rating

2.3

1 / 5 Share

Jan. 11, 2026

Ponía que era gratuita, pero no es verdad. Lo único gratis es poner el widget de contacto. Todo lo demás, tienes que contratar una suscripción de pago de 9€ al mes. Deberían ponerlo para no hacer perder el tiempo a la gente, ya que hay opciones más baratas o incluso gratis que ofrecen mucho más. Si hay que pagar, se paga, pero deben informar para quien quiera hacerlo, la instale sabiendo qué esperar.

Using app

About 11 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 9, 2026

app perfeito !

Using app

6 minutes

Total reviews

5

Average rating

5.0

All reviews

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