Rly: WhatsApp Chat+Automation for Shopify

Rly: WhatsApp Chat+Automation

Quickly Add WhatsApp Button & WhatsApp Automation

Rating

4.8

feedback

58

Reviews

chart

#538

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    62%
  • Less than a day
    10%
  • Less than a month
    12%
  • Less than a year
    7%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and effectiveness in improving communication with customers. Many users appreciate the app for its simplicity and the ability to customize the WhatsApp chat button to match their brand. The app is described as a game-changer, with users noting a significant impact on customer engagement and trust-building. However, there are a few negative reviews mentioning confusion about the app's pricing, with some users expecting it to be free but discovering it is a paid app.

Highlights

Ease of use and setup, customization options, positive impact on customer engagement
Helpful customer support, simplicity, confusion about pricing

Rating Breakdown

  • 5
    93% (54 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 77% (44)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 16, 2026

Store

Janiwa

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Your support means a lot. We will try our best to offer more valuable tools.

5 / 5 Share

Jan. 29, 2026

App valida e ben gestita, facile da usare e davvero utile nella gestione quotidiana dello shop. L’assistenza h24 è un grande punto di forza: sempre disponibile e veloce nel rispondere. La utilizzo soprattutto per recuperare i carrelli abbandonati e per avvisare i clienti dell’avvenuta spedizione, migliorando comunicazione ed esperienza post-acquisto.

Using app

4 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Jan. 12, 2026

As a business if you are not honest with your clients, then you are doing more harm to yourself. You have mentioned that the app is free on shopify, but once you install it, you come to know that its not free at all and its a paid app. Just like others, mention about all the plans that you have in the app store. Waste of time!

Using app

3 minutes

Total reviews

3

Average rating

2.3

1 / 5 Share

Jan. 11, 2026

Ponía que era gratuita, pero no es verdad. Lo único gratis es poner el widget de contacto. Todo lo demás, tienes que contratar una suscripción de pago de 9€ al mes. Deberían ponerlo para no hacer perder el tiempo a la gente, ya que hay opciones más baratas o incluso gratis que ofrecen mucho más. Si hay que pagar, se paga, pero deben informar para quien quiera hacerlo, la instale sabiendo qué esperar.

Using app

About 11 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 9, 2026

app perfeito !

Using app

6 minutes

Total reviews

5

Average rating

5.0

All reviews

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