Rly: WhatsApp Chat & Marketing for Shopify

Rly: WhatsApp Chat & Marketing

WhatsApp Button & Abandoned Cart Recovery WhatsApp Automation

Rating

4.8

feedback

54

Reviews

chart

#506

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    67%
  • Less than a day
    9%
  • Less than a month
    11%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and the impactful features it offers. Many users found the app to be incredibly easy to install and set up, with some mentioning that it's free. The app is highly recommended for its ability to enhance customer engagement, improve communication, and build trust with customers. Users appreciated the customizable options, such as setting welcome messages and matching colors to their brand, making the app seamlessly integrate into their online stores. The app's stability, great appearance on the site, and effectiveness in converting visitors into engaged customers were highlighted in several reviews.

Highlights

Ease of use and installation, helpful customer support, free features
Enhanced customer engagement, improved communication, trust-building
Customizable options, seamless integration, effectiveness in converting visitors into customers
Stability and appearance on the site
Positive impact on marketing efforts

Rating Breakdown

  • 5
    94% (51 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 80% (43)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

App valida e ben gestita, facile da usare e davvero utile nella gestione quotidiana dello shop. L’assistenza h24 è un grande punto di forza: sempre disponibile e veloce nel rispondere. La utilizzo soprattutto per recuperare i carrelli abbandonati e per avvisare i clienti dell’avvenuta spedizione, migliorando comunicazione ed esperienza post-acquisto.

Using app

--

Total reviews

7

Average rating

5.0

1 / 5 Share

Jan. 12, 2026

As a business if you are not honest with your clients, then you are doing more harm to yourself. You have mentioned that the app is free on shopify, but once you install it, you come to know that its not free at all and its a paid app. Just like others, mention about all the plans that you have in the app store. Waste of time!

Using app

3 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 11, 2026

Ponía que era gratuita, pero no es verdad. Lo único gratis es poner el widget de contacto. Todo lo demás, tienes que contratar una suscripción de pago de 9€ al mes. Deberían ponerlo para no hacer perder el tiempo a la gente, ya que hay opciones más baratas o incluso gratis que ofrecen mucho más. Si hay que pagar, se paga, pero deben informar para quien quiera hacerlo, la instale sabiendo qué esperar.

Using app

About 11 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 9, 2026

app perfeito !

Using app

6 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Using app

4 minutes

Total reviews

1

Average rating

5.0

All reviews

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