Rly: WhatsApp Abandoned Cart for Shopify

Rly: WhatsApp Abandoned Cart

Boost Sales with WhatsApp Marketing & Abandoned Cart Recovery
Rating
4.6
Feedback
57
Reviews
Chart
#1,214
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive. Users consistently praise the app for being easy to install, simple to use, and quick to set up, with many saying it works exactly as expected or does exactly what they need. A major strength highlighted across the reviews is customer support: merchants repeatedly describe the team as responsive, helpful, knowledgeable, and available to solve issues quickly. Many also value the app’s WhatsApp marketing and communication features, especially automation, customizable templates, abandoned cart recovery, order confirmations, and the ability to improve customer engagement and trust. The main negative feedback centers on pricing transparency and a few technical or usability issues. Several reviewers felt misled by the app store listing because it appeared free but required a paid subscription for full functionality, which caused frustration and distrust. There is also at least one complaint about a button not moving correctly on the website, suggesting a possible layout or placement issue. Aside from these concerns, the overall sentiment is strongly favorable, with users frequently recommending the app and describing it as reliable, useful, and effective for WhatsApp communication.

Time spent using app
How long merchants keep the app installed.
Less than an hour 53%
Less than a day 14%
Less than a month 18%
Less than a year 16%
More than a year 0%
All reviews
5 / 5 Share
Oct. 21, 2026

Amazing, great customer service. Easy to use.

Store Using app Total reviews Average rating
Down to Earth About 1 year 4 5.0
1 / 5 Share
Oct. 16, 2026

Store Using app Total reviews Average rating
Yardinflatable About 1 year 2 3.0
5 / 5 Share
Sept. 9, 2026

Very happy with this app! It works extremely well and does exactly what we need. The support is incredibly responsive, and the owner is always available, attentive, and quick to help whenever needed. Great communication, great service, and a very reliable app. Highly recommended!

Store Using app Total reviews Average rating
Nuruya 9 days 2 5.0
5 / 5 Share
Aug. 19, 2026

affidabili e sempre disponibili, nel risolvere problematiche

Store Using app Total reviews Average rating
Revinart 21 days 1 5.0
5 / 5 Share
Aug. 14, 2026

Really helpful. Customer service replies promptly and always resolves our issues, helping us to do better.

Store Using app Total reviews Average rating
SACELADY 24 days 1 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.