Rly: WhatsApp Chat & Marketing
Add a Customizable WhatsApp Chat Button, WhatsApp Automation
Rating
4.8
feedback
56
chart
#760
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
64%
-
Less than a day
11%
-
Less than a month
11%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in WhatsApp marketing, and helpful customer support. Many users appreciate the user-friendly interface, quick campaign setup, automation features, and direct customer communication through WhatsApp. The app has been described as a game-changer, making a significant impact on customer engagement and communication. However, there are a few negative reviews mentioning misleading information about the app being free when it is actually a paid subscription. Despite this, the majority of users highly recommend the app for businesses looking to enhance their WhatsApp marketing strategies and customer interactions.
Highlights
Review RSS Feed
All reviews
March 23, 2026
Great App for WhatsApp Marketing! This app has been really helpful for our business. It makes WhatsApp marketing and customer communication very easy and efficient. The interface is user-friendly, and setting up campaigns is quick and smooth. We especially like the automation features and how easily we can connect with customers directly on WhatsApp. It has improved our response time and overall engagement. Customer support is also responsive and helpful whenever needed. Highly recommended for anyone looking to grow their business using WhatsApp!
Feb. 16, 2026
Thank you for your review. Your support means a lot. We will try our best to offer more valuable tools.
Jan. 29, 2026
App valida e ben gestita, facile da usare e davvero utile nella gestione quotidiana dello shop. L’assistenza h24 è un grande punto di forza: sempre disponibile e veloce nel rispondere. La utilizzo soprattutto per recuperare i carrelli abbandonati e per avvisare i clienti dell’avvenuta spedizione, migliorando comunicazione ed esperienza post-acquisto.
Jan. 12, 2026
As a business if you are not honest with your clients, then you are doing more harm to yourself. You have mentioned that the app is free on shopify, but once you install it, you come to know that its not free at all and its a paid app. Just like others, mention about all the plans that you have in the app store. Waste of time!
We’re sorry for the confusion. We’ve tried to keep core features like the WhatsApp Chat Button and One Click WhatsApp Messages completely free. Recently, we introduced premium features for the WhatsApp Automation API. These features also involve charges from Meta, which is why they are paid. We sincerely apologize again for any misunderstanding.
Jan. 11, 2026
Ponía que era gratuita, pero no es verdad. Lo único gratis es poner el widget de contacto. Todo lo demás, tienes que contratar una suscripción de pago de 9€ al mes. Deberían ponerlo para no hacer perder el tiempo a la gente, ya que hay opciones más baratas o incluso gratis que ofrecen mucho más. Si hay que pagar, se paga, pero deben informar para quien quiera hacerlo, la instale sabiendo qué esperar.
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