Rating

4.0

feedback

88

Reviews

chart

#4,449

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    47%
  • More than a year
    27%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include quick support, effectiveness in collecting reviews, user-friendly interface, and integration with other review platforms like Judge.me. Customers appreciate the automation feature for collecting reviews via WhatsApp and the helpful customer service provided by the team. However, some negative themes include issues with app functionality, slow response times from support, and challenges with syncing reviews with other platforms. Overall, the app seems to be beneficial for businesses looking to streamline their review collection process, especially through WhatsApp integration.

Highlights

Quick support and effectiveness in collecting reviews
User-friendly interface and integration with other platforms
Challenges with app functionality and slow support response times
Automation feature for collecting reviews via WhatsApp
Positive customer service experience

Rating Breakdown

  • 5
    74% (65 ratings)
  • 4
    14% (12 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 17, 2024

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 16, 2024

It is unable to send me test reviews. How do you expect me to trust it for the real reviews I am expecting to collect from my customers.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 7, 2024

Quite interactive review platform. The team is supportive & professional. Looking forward to utilize it to the fullest!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re thrilled to hear that you find our platform interactive and that our team has been supportive and professional. We’re here to help you make the most of it and are excited to see the impact it can bring to your goals! Thanks, Nafih C

5 / 5 Share

Sept. 4, 2024

Support was real quick. thanks.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 26, 2024

Good app, but the automated responses aren't very quick would make customer leave halfway

Using app

2 days

Total reviews

6

Average rating

3.3

All reviews

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