Hello24: WhatsApp Shop+Chatbot
WhatsApp Shop, Support & Marketing via official WhatsApp API
Rating
3.7
feedback
4
chart
#6,115
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
25%
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Less than a month
0%
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Less than a year
25%
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More than a year
25%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the ease of setup and the helpfulness of the support team. Users appreciate the self-serve flow, intuitive user interface, and the ability to send targeted and automated WhatsApp messages. The app has been credited with increasing sales, improving customer satisfaction, and reducing support ticket volume. However, there is one negative review mentioning that the app did not work for the user's business model and they were charged $40 despite uninstalling it.
Highlights
Review RSS Feed
All reviews
Jan. 5, 2026
Extremely easy to setup the number! Entire flow was self serve 1. Whatsapp broadcast was easy to do 2. Chat studio is suoer helpful
Aug. 24, 2025
La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.
The refund was automatically processed as per Shopify guidelines. Refunds are processed by Shopify. It takes a few working days to process it. We also shared the refund confirmation with the store owner once the refund was processed (within 7 working days) It is unfortunate that the store owner has left a negative review before the refund process could be completed.
April 1, 2025
We have been working with them since we signed up. I should be grateful for the team's support and follow-up. They are genuinely helpful in dire circumstances and are easily approachable
May 31, 2023
First and foremost, the integration process was smooth and hassle-free. Within minutes, I had the app up and running on my Shopify store, and I was ready to start leveraging the power of WhatsApp. The user interface is intuitive, making it easy to navigate and customize the chatbot to suit my business needs. One of the aspects I appreciate the most about this app is the ability to send targeted and automated WhatsApp messages. I can set up customized campaigns to engage with my customers, inform them about new product arrivals, promotions, and special offers. With this app, I have witnessed an increase in sales, improved customer satisfaction, and a reduction in support ticket volume. I highly recommend this app to anyone in the e-commerce industry who wants to take their business to the next level.
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