Hello24: WhatsApp Shop+Chatbot
WhatsApp Shop, Support & Marketing via official WhatsApp API
Rating
4.4
feedback
7
chart
#2,473
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
14%
-
Less than a month
14%
-
Less than a year
14%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the ease of setup and the helpfulness of the support team. Users appreciate the self-serve flow, intuitive user interface, and the ability to send targeted and automated WhatsApp messages. The app has been credited with increasing sales, improving customer satisfaction, and reducing support ticket volume. However, there is one negative review mentioning that the app did not work for the user's business model and they were charged $40 despite uninstalling it.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
Switched to Hello24 primarily for their "auto-segment" feature which helps us segment customers based on user attributes in Shopify and send targeted WhatsApp broadcasts. It made a huge difference in our customer engagement and response rates on our WhatsApp! The team is super cool as well! Thank you and best wishes for Hello24 team.
Feb. 7, 2026
Started using Hello24 for our WhatsApp automation. From abandoned carts to order updates, the setup was smooth and the interface is incredibly simple. It's made a huge impact on our store!
Feb. 6, 2026
Chatbot feature is good. The team promptly supported setting up when asked for help. One of the few apps that helps to list your Shopify catalogue on WhatsApp and sell your customers!. Recommended.
Jan. 5, 2026
Extremely easy to setup the number! Entire flow was self serve 1. Whatsapp broadcast was easy to do 2. Chat studio is suoer helpful
Aug. 24, 2025
La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.
The refund was automatically processed as per Shopify guidelines. Refunds are processed by Shopify. It takes a few working days to process it. We also shared the refund confirmation with the store owner once the refund was processed (within 7 working days) It is unfortunate that the store owner has left a negative review before the refund process could be completed.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more