Hello24: WhatsApp Shop+Chatbot
WhatsApp Shop, Support & Marketing via official WhatsApp API
Rating
4.1
feedback
5
chart
#4,314
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
Hello24 has received overwhelmingly positive reviews from users who have found the app to be extremely helpful in improving customer engagement and response rates on WhatsApp. Users appreciate the auto-segment feature for segmenting customers based on attributes and sending targeted broadcasts. The setup process is described as easy and self-serve, with features like WhatsApp broadcast and Chat Studio being user-friendly. The team behind Hello24 is praised for their support, follow-up, and approachability. However, there is one negative review mentioning that the app did not work for the user's business model, leading to dissatisfaction with the experience and feeling of being overcharged.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
Switched to Hello24 primarily for their "auto-segment" feature which helps us segment customers based on user attributes in Shopify and send targeted WhatsApp broadcasts. It made a huge difference in our customer engagement and response rates on our WhatsApp! The team is super cool as well! Thank you and best wishes for Hello24 team.
Jan. 5, 2026
Extremely easy to setup the number! Entire flow was self serve 1. Whatsapp broadcast was easy to do 2. Chat studio is suoer helpful
Aug. 24, 2025
La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.
The refund was automatically processed as per Shopify guidelines. Refunds are processed by Shopify. It takes a few working days to process it. We also shared the refund confirmation with the store owner once the refund was processed (within 7 working days) It is unfortunate that the store owner has left a negative review before the refund process could be completed.
April 1, 2025
We have been working with them since we signed up. I should be grateful for the team's support and follow-up. They are genuinely helpful in dire circumstances and are easily approachable
May 31, 2023
First and foremost, the integration process was smooth and hassle-free. Within minutes, I had the app up and running on my Shopify store, and I was ready to start leveraging the power of WhatsApp. The user interface is intuitive, making it easy to navigate and customize the chatbot to suit my business needs. One of the aspects I appreciate the most about this app is the ability to send targeted and automated WhatsApp messages. I can set up customized campaigns to engage with my customers, inform them about new product arrivals, promotions, and special offers. With this app, I have witnessed an increase in sales, improved customer satisfaction, and a reduction in support ticket volume. I highly recommend this app to anyone in the e-commerce industry who wants to take their business to the next level.
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