Hello24: WhatsApp Shop+Chatbot
WhatsApp Shop & API by Hello24.ai - Get it on...
Rating
5.0
feedback
3
chart
#9,370
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Reviews Summary
The Shopify app has received overwhelmingly positive reviews from users who have found the integration process to be smooth and hassle-free. Users appreciate the intuitive user interface that allows for easy navigation and customization of the chatbot to meet their business needs. The ability to send targeted and automated WhatsApp messages, set up customized campaigns, and engage with customers effectively has led to an increase in sales, improved customer satisfaction, and a reduction in support ticket volume. Customers also highlight the app's features for listing and marketing product catalogs, segmenting customers based on purchase behavior, sending personalized retargeting messages on WhatsApp, and enabling automatic order placement. The support team is praised for being helpful during onboarding and setup, quick in resolving queries, and providing guidance throughout.
Highlights
Rating Breakdown
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All reviews
May 31, 2023
First and foremost, the integration process was smooth and hassle-free. Within minutes, I had the app up and running on my Shopify store, and I was ready to start leveraging the power of WhatsApp. The user interface is intuitive, making it easy to navigate and customize the chatbot to suit my business needs. One of the aspects I appreciate the most about this app is the ability to send targeted and automated WhatsApp messages. I can set up customized campaigns to engage with my customers, inform them about new product arrivals, promotions, and special offers. With this app, I have witnessed an increase in sales, improved customer satisfaction, and a reduction in support ticket volume. I highly recommend this app to anyone in the e-commerce industry who wants to take their business to the next level.
Jan. 25, 2023
Good app to list and market the product catalog. I found it easy to segment customers based on purchase behavior and send personalized retargeting messages on WhatsApp! Also, the support team was very helpful in the initial onboarding and setup!
Jan. 24, 2023
Tried out Hello24 mainly for its WhatsApp shop features and we are happy with the plugin. the tool is able to put our entire store on WhatsApp and enable automatic order placement on WhatsApp. Most of our customers prefer to chat with to us before placing an order and this tool has a very nice UI to support our customer service team. Another useful thing about the tool is the WhatsApp broadcast!! I got far better returns compared to email and SMS marketing. the customer support team is always quick in resolving queries and guides you throughout! That’s the best part.. kudos to them.. 5 Star from CGB
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