Hello24: WhatsApp Shop+Chatbot
WhatsApp Shop, Support & Marketing via official WhatsApp API
Rating
4.3
feedback
6
chart
#3,537
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
17%
-
Less than a month
33%
-
Less than a year
17%
-
More than a year
17%
Reviews Summary
Hello24 is highly praised for its auto-segment feature that helps segment customers based on user attributes in Shopify and send targeted WhatsApp broadcasts, leading to improved customer engagement and response rates. Users appreciate the smooth setup process, intuitive interface, and the ability to send targeted and automated WhatsApp messages. The team behind Hello24 is commended for their prompt support and helpfulness. However, there is a negative review mentioning that the app did not work for the user's business model and they were charged despite uninstalling it.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
Switched to Hello24 primarily for their "auto-segment" feature which helps us segment customers based on user attributes in Shopify and send targeted WhatsApp broadcasts. It made a huge difference in our customer engagement and response rates on our WhatsApp! The team is super cool as well! Thank you and best wishes for Hello24 team.
Feb. 7, 2026
Started using Hello24 for our WhatsApp automation. From abandoned carts to order updates, the setup was smooth and the interface is incredibly simple. It's made a huge impact on our store!
Jan. 5, 2026
Extremely easy to setup the number! Entire flow was self serve 1. Whatsapp broadcast was easy to do 2. Chat studio is suoer helpful
Aug. 24, 2025
La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.
The refund was automatically processed as per Shopify guidelines. Refunds are processed by Shopify. It takes a few working days to process it. We also shared the refund confirmation with the store owner once the refund was processed (within 7 working days) It is unfortunate that the store owner has left a negative review before the refund process could be completed.
April 1, 2025
We have been working with them since we signed up. I should be grateful for the team's support and follow-up. They are genuinely helpful in dire circumstances and are easily approachable
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more