Hello24: WhatsApp Shop+Chatbot
Hello24 has received mostly positive reviews from users who found the auto-segment feature helpful in customer engagement and response rates on WhatsApp. Users appreciate the easy setup process, intuitive user interface, and the ability to send targeted and automated WhatsApp messages. The team's support and follow-up are also highlighted as positive aspects of the app. However, there was a negative review mentioning that the app did not work for the user's business model and resulted in a charge despite uninstalling it.
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Switched to Hello24 primarily for their "auto-segment" feature which helps us segment customers based on user attributes in Shopify and send targeted WhatsApp broadcasts. It made a huge difference in our customer engagement and response rates on our WhatsApp! The team is super cool as well! Thank you and best wishes for Hello24 team.
Extremely easy to setup the number! Entire flow was self serve 1. Whatsapp broadcast was easy to do 2. Chat studio is suoer helpful
La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.
The refund was automatically processed as per Shopify guidelines. Refunds are processed by Shopify. It takes a few working days to process it. We also shared the refund confirmation with the store owner once the refund was processed (within 7 working days) It is unfortunate that the store owner has left a negative review before the refund process could be completed.
We have been working with them since we signed up. I should be grateful for the team's support and follow-up. They are genuinely helpful in dire circumstances and are easily approachable
First and foremost, the integration process was smooth and hassle-free. Within minutes, I had the app up and running on my Shopify store, and I was ready to start leveraging the power of WhatsApp. The user interface is intuitive, making it easy to navigate and customize the chatbot to suit my business needs. One of the aspects I appreciate the most about this app is the ability to send targeted and automated WhatsApp messages. I can set up customized campaigns to engage with my customers, inform them about new product arrivals, promotions, and special offers. With this app, I have witnessed an increase in sales, improved customer satisfaction, and a reduction in support ticket volume. I highly recommend this app to anyone in the e-commerce industry who wants to take their business to the next level.
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