Hello24: WhatsApp Shop+Chatbot
The reviews for this Shopify App are mixed, with one user expressing dissatisfaction due to the app not working for their business model and being charged $40 upon uninstallation, which they considered a complete robbery. On the other hand, two users gave a 5-star rating, praising the app for its smooth integration process, intuitive user interface, and the ability to send targeted and automated WhatsApp messages. They highlighted the positive impact on sales, customer satisfaction, and support ticket reduction. The app's customer support was also commended for being helpful and easily approachable.
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La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.
The refund was automatically processed as per Shopify guidelines. Refunds are processed by Shopify. It takes a few working days to process it. We also shared the refund confirmation with the store owner once the refund was processed (within 7 working days) It is unfortunate that the store owner has left a negative review before the refund process could be completed.
We have been working with them since we signed up. I should be grateful for the team's support and follow-up. They are genuinely helpful in dire circumstances and are easily approachable
First and foremost, the integration process was smooth and hassle-free. Within minutes, I had the app up and running on my Shopify store, and I was ready to start leveraging the power of WhatsApp. The user interface is intuitive, making it easy to navigate and customize the chatbot to suit my business needs. One of the aspects I appreciate the most about this app is the ability to send targeted and automated WhatsApp messages. I can set up customized campaigns to engage with my customers, inform them about new product arrivals, promotions, and special offers. With this app, I have witnessed an increase in sales, improved customer satisfaction, and a reduction in support ticket volume. I highly recommend this app to anyone in the e-commerce industry who wants to take their business to the next level.
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