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Reviews Summary
WhatsDesk is a voice- and video-first helpdesk for Shopify that allows merchants to reply with voice notes, video clips, and screen shares. It offers live chat functionality when both parties are online and switches to threaded tickets and email when offline. The app also provides auto-transcription and translation features for global customers. Users can set up WhatsDesk quickly, customize widgets, invite team members, and monitor usage easily.
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