Whatsy: WhatsApp Chat & Share for Shopify

Whatsy: WhatsApp Chat & Share

WhatsApp chat to boost customer service & live chat upsell

Rating

4.8

feedback

40

Reviews

chart

#1,243

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    78%
  • Less than a day
    10%
  • Less than a month
    5%
  • Less than a year
    8%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the practicality, ease of use, and excellent customer support provided by the app. Customers appreciate the seamless integration with Shopify, the elegant widget design, and the ability to connect with customers in real-time via WhatsApp. The customization options for the chat button and the support for multiple agents are highlighted as valuable features that enhance customer engagement and trust. While most users have had a great experience with the app, some minor suggestions include adding a photo adding feature instead of an avatar and improving the customization options for colors and icons.

Highlights

Positive customer support and quick problem-solving
Seamless integration with Shopify and real-time customer connection
Customization options for chat button and support for multiple agents
Minor suggestions for improvement like adding a photo feature and enhancing customization options
Overall positive user experience and satisfaction

Rating Breakdown

  • 5
    85% (34 ratings)
  • 4
    10% (4 ratings)
  • 3
    5% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 72% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2026

A very practical app! The customer support helped me solve a huge problem. Absolutely a perfect app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Utilizzo Whatsy da poco tempo nel mio store Shopify e devo dire che sono rimasto davvero soddisfatto. L’integrazione è semplice e veloce, il widget è elegante e funziona perfettamente sia da desktop che da mobile. Ma il vero punto di forza è l’assistenza. Il team è stato rapidissimo nel rispondere alle mie domande e mi ha aiutato passo dopo passo con grande professionalità e cortesia. Ho ricevuto supporto chiaro, dettagliato e soprattutto efficace. È raro trovare un servizio clienti così disponibile e competente. Consiglio assolutamente questa app a chi vuole migliorare il servizio clienti e aumentare le conversioni tramite WhatsApp. Ottimo lavoro!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

amazing customer support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

This app is amazing! Super easy to set up and works seamlessly with my Shopify store. The WhatsApp chat integration helps me connect with customers instantly, answer their queries in real time, and build trust. I really like the customization options for the chat button to match my store branding. It also allows adding multiple agents which makes managing support so much easier. Overall, a must-have app for better customer engagement and boosting sales. Highly recommended!

Store

Velvara

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Buen funcionamiento y atención al cliente!

Using app

40 minutes

Total reviews

1

Average rating

5.0

All reviews

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