WhatsyChatt ‑ Live Chat for Shopify

WhatsyChatt ‑ Live Chat

Add WhatsApp chat button to connect with customers fast

Rating

4.7

feedback

15

Reviews

chart

#904

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    53%
  • Less than a day
    7%
  • Less than a month
    7%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The WhatsyChatt app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its ease of installation, customization options, and effectiveness in improving customer engagement and support. The live chat feature through WhatsApp has been a game changer for many, allowing for real-time communication with customers and faster responses to inquiries. Users appreciate the simplicity of the dashboard, the ability to customize the chat button to match their brand, and the pre-filled message feature that facilitates conversations. Additionally, the app is commended for its affordability compared to other live chat solutions and the free plan available for small stores. However, there was one negative review that criticized the authenticity of the reviews and raised concerns about unauthorized purchases of premium subscriptions.

Highlights

Ease of installation and setup, customization options, real-time customer engagement, improved customer support
Affordability, free plan for small stores, concerns about authenticity of reviews and unauthorized purchases

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)

Reviews with Text

  • 93% (14)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2026

I run a small jewelry store on Shopify and was struggling with customer inquiries. People would send emails asking about sizing, materials, or shipping times, and by the time I responded, they'd already moved on to another store. I knew I needed some kind of live chat solution but didn't want to pay crazy monthly fees for those fancy customer support apps.That's when I discovered this WhatsApp chat button and honestly, it's been a total game changer. I've been using it for about three months now and can't believe how much it's improved my business. The WhatsApp widget is super easy to install - I'm not technical at all, and I had it running on my store in less than five minutes. No developers needed, no complicated setup process.The floating WhatsApp button sits nicely on the bottom right of my store and doesn't look intrusive at all. I love that I could customize the colors to match my brand - it looks like it's always been part of my website. The click to chat feature works perfectly, and customers tell me they appreciate being able to message me directly on WhatsApp instead of filling out boring contact forms.

Store

My Store

Using app

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5 / 5 Share

Jan. 27, 2026

Finally found the perfect WhatsApp chat solution for my store! I've been searching for a reliable WhatsApp chat widget for months and tried at least 4-5 different apps before finding WhatsyChatt. Honestly, this is the best WhatsApp button app I've used on Shopify so far. The setup was incredibly simple. I installed the app and within literally 2 minutes, I had a beautiful floating WhatsApp chat button on my store. No coding required, no complicated settings to figure out. Just connect your WhatsApp business number and you're good to go. The click to chat functionality works flawlessly on both mobile and desktop, which was a huge concern for me since most of my traffic comes from mobile devices. What I really love about this WhatsApp integration is how it's transformed my customer support. Before, customers would fill out contact forms and I'd respond hours later. Now with this live chat support through WhatsApp, I'm getting instant messages and can reply immediately. My conversion rate has genuinely improved because customers can ask questions about products in real-time before buying. The WhatsApp widget has basically become my primary customer service channel. The customizable chat button is another big win. I was able to match it perfectly with my store's branding - changed the colors, position, and even the welcome message. The pre-filled message feature is brilliant too. When customers click the button, it automatically opens WhatsApp with a greeting like "Hi, I'm interested in your products" which makes it so much easier for shy customers to start a conversation. I'm using this for order inquiries, product questions, shipping updates, and even WhatsApp marketing campaigns now. The multi-agent support means my whole team can handle customer chats from their own WhatsApp business accounts. It's way better than expensive live chat apps like Tidio or Zendesk Chat that require monthly subscriptions. Plus, customers already have WhatsApp installed, so there's zero friction. The sticky WhatsApp button stays visible as customers scroll through my store, and I can see the analytics of how many people are clicking it. The mobile-friendly chat widget is super responsive and loads fast without slowing down my site. I've also noticed it works great for lead generation - people who might not have bought immediately are now reaching out with questions. If you're running an e-commerce store and need better customer engagement, real-time support, or just want to reduce cart abandonment, this WhatsApp CRM integration is essential. It's honestly become one of those apps I can't imagine running my store without. Way more effective than traditional contact forms or email support. The best part? They have a free plan for small stores, and the paid plans are super affordable compared to other helpdesk solutions. This messenger integration has completely changed how I handle customer service and sales inquiries. Highly recommend WhatsyChatt to anyone looking for WhatsApp business integration, live support, or just a better way to communicate with customers. It's the perfect chat support plugin for Shopify stores of any size.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for uding whatsychat - whatsapp chat application and sharing your feedback.

5 / 5 Share

Sept. 24, 2025

good app for whatsapp chat app

Store

My Store

Using app

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5 / 5 Share

Aug. 28, 2025

I’m a new user of WhatsyChat, and honestly, I was surprised by how easy it was to set up. I’m not very technical, but within a few minutes, I added a WhatsApp chat button on my Shopify store. Now my customers can send me messages directly on WhatsApp, which makes communication so much faster and more personal. As a beginner, I really appreciate how simple the dashboard is. I didn’t need any coding knowledge just installed, connected my WhatsApp number, and it started working instantly. My first customer already contacted me through the WhatsApp live chat feature, and it felt so professional. If you’re new to Shopify apps and looking for an easy way to add WhatsApp customer support chat, I highly recommend WhatsyChat. It’s beginner-friendly, quick to set up, and makes a big difference in customer trust.

Store

My Store

Using app

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All reviews

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