Wholesale Bear ‑ Bulk Discount
Shopify Wholesale App
Rating
4.7
feedback
56
chart
#1,771
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
12%
-
Less than a month
12%
-
Less than a year
34%
-
More than a year
29%
Reviews Summary
The reviews for the Wholesale Bear Shopify App are overwhelmingly positive, with many users praising its ease of use, helpful customer support, and effectiveness in managing wholesale operations. Users appreciate the quick setup process, intuitive interface, and the ability to customize offers for wholesale customers. The app has been described as powerful, efficient, and a time-saver for businesses looking to implement wholesale pricing. Customer service is highlighted as responsive, knowledgeable, and proactive in resolving issues. However, there are some concerns raised about specific features missing, such as the ability to set prices as a set value instead of a percentage discount and the need for more customization options like organizing product listings and controlling text formatting. Overall, Wholesale Bear is highly recommended for businesses looking for a user-friendly wholesale solution with excellent support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 28, 2024
Oct. 22, 2024
I had an issue arise when I was trying to exclude some items. Maria was very diligent and turn the issue over to the tech department and the issue was resolved. She kept me informed of the progress until it was solved.
June 20, 2024
O aplicativo é muito bom, fácil de mexer e bastante intuitivo. Até o momento precisei do suporte uma única vez, me atenderam de forma rápida, eficaz e tive meu problema resolvido.
April 5, 2024
The system has served us for a long time with efficiency and ease. But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way. Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers. Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel. Just stressfull to work with 2 stars for the months it worked but should be zero for the lack of support
April 7, 2023
Had a great experience with the Wholesale Bear support team. They are very helpful and knowledgeable!
Thank you so much for your 5 star review - we are happy that you had a great experience with the Wholesale Bear team! We really appreciate your support! If there's anything else we can help with, please let us know.
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