Rating

4.7

feedback

56

Reviews

chart

#1,890

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    12%
  • Less than a month
    12%
  • Less than a year
    34%
  • More than a year
    29%

Reviews Summary

The reviews for the Wholesale Bear Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and effectiveness in managing wholesale operations. Many users highlighted the quick setup process and the intuitive interface that made it easy to customize wholesale pricing and offers. The app was commended for being a cost-effective solution for providing bulk discounts and improving sales. Customer service was a standout feature, with users appreciating the quick responses and assistance provided by the support team. However, there were a few users who faced issues with pricing calculations and missing features like displaying prices excluding VAT.

Highlights

Ease of use and quick setup process
Helpful customer support
Cost-effective solution for bulk discounts
Issues with pricing calculations
Missing features like displaying prices excluding VAT

Rating Breakdown

  • 5
    88% (49 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    4% (2 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

I had an issue arise when I was trying to exclude some items. Maria was very diligent and turn the issue over to the tech department and the issue was resolved. She kept me informed of the progress until it was solved.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

O aplicativo é muito bom, fácil de mexer e bastante intuitivo. Até o momento precisei do suporte uma única vez, me atenderam de forma rápida, eficaz e tive meu problema resolvido.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

April 5, 2024

The system has served us for a long time with efficiency and ease. But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way. Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers. Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel. Just stressfull to work with 2 stars for the months it worked but should be zero for the lack of support

Store

MAYKKER

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

April 7, 2023

Had a great experience with the Wholesale Bear support team. They are very helpful and knowledgeable!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review - we are happy that you had a great experience with the Wholesale Bear team! We really appreciate your support! If there's anything else we can help with, please let us know.

All reviews

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