Wholesale Bear ‑ Bulk Discount
Shopify Wholesale App
Rating
4.8
feedback
42
chart
#1,796
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
21%
-
Less than a month
26%
-
Less than a year
21%
-
More than a year
17%
Reviews Summary
The reviews for the Wholesale Bear Shopify App are overwhelmingly positive, with many users praising the ease of use, helpful support team, and effectiveness of the app in managing wholesale customers and pricing. Users appreciate the intuitive interface, quick setup process, and the ability to customize offers for different customer tiers. The support team, particularly individuals like Maria, Jonathan, and Lauren, received high praise for their responsiveness and effectiveness in resolving issues. Additionally, users highlighted the app's ability to streamline wholesale operations, boost sales, and save time for both businesses and customers. However, there were a few negative reviews mentioning issues with pricing calculations, lack of certain features like setting prices as a set value, and limitations in product listing organization and customization.
Highlights
Review RSS Feed
All reviews
Nov. 28, 2024
Oct. 22, 2024
I had an issue arise when I was trying to exclude some items. Maria was very diligent and turn the issue over to the tech department and the issue was resolved. She kept me informed of the progress until it was solved.
June 20, 2024
O aplicativo é muito bom, fácil de mexer e bastante intuitivo. Até o momento precisei do suporte uma única vez, me atenderam de forma rápida, eficaz e tive meu problema resolvido.
April 5, 2024
The system has served us for a long time with efficiency and ease. But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way. Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers. Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel. Just stressfull to work with 2 stars for the months it worked but should be zero for the lack of support
April 7, 2023
Had a great experience with the Wholesale Bear support team. They are very helpful and knowledgeable!
Thank you so much for your 5 star review - we are happy that you had a great experience with the Wholesale Bear team! We really appreciate your support! If there's anything else we can help with, please let us know.
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