Wholesale Bear ‑ Bulk Discount
Shopify Wholesale App
Rating
4.6
feedback
55
chart
#1,900
All reviews
Rating Breakdown
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Oct. 22, 2024
I had an issue arise when I was trying to exclude some items. Maria was very diligent and turn the issue over to the tech department and the issue was resolved. She kept me informed of the progress until it was solved.
June 20, 2024
O aplicativo é muito bom, fácil de mexer e bastante intuitivo. Até o momento precisei do suporte uma única vez, me atenderam de forma rápida, eficaz e tive meu problema resolvido.
April 5, 2024
The system has served us for a long time with efficiency and ease. But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way. Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers. Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel. Just stressfull to work with 2 stars for the months it worked but should be zero for the lack of support
April 7, 2023
Had a great experience with the Wholesale Bear support team. They are very helpful and knowledgeable!
Thank you so much for your 5 star review - we are happy that you had a great experience with the Wholesale Bear team! We really appreciate your support! If there's anything else we can help with, please let us know.
Dec. 28, 2022
This app was fantastic the short while I used it. I had to uninstall it for the time being because of the monthly fee was more than we were able to abide this time of year. But we definitely will be reinstalling early next year. The trial was nice but I'd be more interested in a cheaper price option at this stage of our business.
Oct. 18, 2022
This is a reasonable app. It would be much better if you could apply discount to to the number of items in a final cart. at the moment you can only add discount by number of items on a single product or discount on a total cart value
UPDATE: We have released a new feature to apply a discount based on the number of products in the cart. -------- Thank you for the feature request. We have added your request to apply volume discounts based on the total number of product in the cart to our feature wishlist. We build new features based on popular demand, and will be happy to follow up as its made available in the future. The available types of discount we offer are: - Discounts based on cart value - Product specific volume discounts - Fixed pricing and more. Jonathan.
Nov. 9, 2022
Hi, the only problem we have with this app is on the Shopify side since it is not able to calculate German net prices correctly. Jonathan is a great support and has always time to look into your problem. We are looking forward to the future updates and will continue to unse this helpful app
We appreciate your review, but I'm afraid that can't be done with any Shopify app, so this is not app specific. Please note that Shopify does not support more than two decimals per price, when going to the checkout page. You can test it in any Shopify store - the price in checkout will always be .XX. We only work with Shopify's checkout page, and are bound to its limitations. As such, we also support two decimals only for prices. For a support inquiry, question or a bug report please use the support chat or support email for assistance: [email protected]
Sept. 10, 2022
Installed it - supposed to be plug and play and oh so simple but it doesn't work! Just add a customer apply a tag login and hey presto NOT.
Unfortunately, it seems you were struggling with the setup process. Here's a video showing how to install and launch wholesale pricing in under a minute: https://www.loom.com/share/c3bdfc1ee3cc4f4284744131b313f337 (copy and paste in your browser window) As seen in the video, Wholesale Bear is working as expected, and can be launched within minutes. It seems the app was installed and uninstalled by your account within 30 minutes. Sometimes things don't go as planned, but I believe we deserve a chance to help you setup the app and provide you with a great service. As you're an entrepreneur yourself, I hope this resonates. Wholesale Bear powers more than 1,000 Shopify stores. So far, it generated over $10M in sales for our customers. I'm certain it can help your business manage wholesale pricing and sales as well. We are always happy to help with troubleshooting, even on a Saturday. Our team sent your account a collaborator access request. Please approve the access request if you still need assistance in getting Wholesale Bear integrated to your store. Wholesale Bear's success team is available 7 days a week through live chat and email [email protected] Cheers for more sales, Jonathan.
Sept. 2, 2022
De app is zeker voldoende voor de meeste doeleinden. Het enige wat momenteel echt mist is de mogelijkheid om prijzen exclusief BTW te tonen bij de producten. 50% korting op een product zou dus 50% excl. BTW moeten zijn. Helaas moet je nu een percentage omrekenen om dit te omzeilen...
Thank you for your review. To make things clear: it is possible to show prices excluding VAT, and have customers place an order without including the tax rate. It depends on how your products are set in Shopify's backend. If your backend prices are all marked with "tax is included" - then the app has no way to know what's the tax rate it needs to reduce. But, if your backend products do not include the tax by default, and it is served through your tax settings, then you can use our "tax exempt" feature. To activate it, please open your whoelsale offer settings, scroll all the way down to the advanced settings section and mark the "Tax exempt" checkbox. Once you do, the customers tagged with the matching offer tag will not pay any taxes when placing an order. Please reach out to our team if you need further assistance or clarifications: [email protected]
July 20, 2022
I so want to keep this app but it has one feature missing that really does stop me from totally committing at this point. If we could organise the listing of products into how we want it to show, then I'd be happy with it - unfortunately, this isn't currently a facility. It must be pretty frustrating if you have a large catalogue of products and you want to place a product next to, or in order of, another product for continuity. I think it's quite a floor really. I think some control over the type of text (font, size, bold etc) would be good too. Other than that, I like it and would definitely give 5 stars otherwise.
April 29, 2022
Great app, as one of the first shops to start using Wholesale Bear; the app has come a long way since its first release. The folks behind the app are a great team to work with. Very helpful when one runs into a problem (very rare), they are also very interested in continuing to improve the app to meet various needs of shops. Keep up the great work.
Feb. 28, 2024
Simple to use & incredibly powerful! We found the support staff genuinely care, are very helpful and open to feedback & feature requests. Couldn't be happier! 2024 Edit: Almost 2 years on from my original review, and I still *love* Wholesale Bear. If you're comparing B2B options, absolutely check this one out!
March 18, 2022
One hell of an app! perfect for what i need but still some room for improvement. I like how easy it is for our wholesale customers to order without having to dip and dive through the website. well done guys!
Feb. 23, 2022
Kicks arse. The support Lauren and Jonathan provided us with was exceptional. We couldn't be happier with Wholesale Bear for our needs.
Feb. 17, 2022
This is by far the coolest wholesale app I have used for wholesale. Since I have downloaded the app I have gained several wholesale customers who guess what love my wholesale app. They love mostly and so do I that they get the correct wholesale prices. I like the wholesale tab that's displayed on the website in my colors. I like Lynda, who helped me through a whole lot of issues in the beginning due to my own lack of knowledge. I feel I have made a very good choice, when I installed that app.
Thank you so much for your great feedback and support! ❤️Lynda
Feb. 11, 2022
I missed a step when changing it to the Dawn Theme 2.0 and getting it to activate so check the support FAQ if you get stuck :) Support was fantastic help. I've found Wholesale Bear to be a handy app for for assigning custom wholesale pricing to different sets of customers in an elegant way without the hassle for my business. What makes it better than similar ones in the app store other than the ease of use is the support team. I use Honeycomb upsell and Popcorn customer visit replay by conversion bear in our store too and it makes this an easy recommend from our business because the support from the team is always super quick and helpful no matter the issue you need to resolve to get things working.
Jan. 31, 2022
Great app that does 90% of the job. I still think they could ad some features to tweak pricing a little more, but all in all a great app!
Jan. 31, 2022
This is the app I was looking for. Easy to use and responsive. No need to install codes. I recommend it 100%. Thank you.
Jan. 27, 2022
This is a well built app, and the maker has been responsive whenever I've had questions (even the dumb ones). The functionality makes sense and the workflows buyers go through is logical. Thanks
Jan. 27, 2022
Very quick set up, just watch the youtube video and you can be done in 5 mins. I also got replies to my queries very quickly so great customer service. Some positive feedback. It would be great to enter specific prices instead of a % discount. Likewise, a dedicated wholesale page would be neater.