All reviews

Rating Breakdown

  • 5
    86% (36 ratings)
  • 4
    7% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (41)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

I had an issue arise when I was trying to exclude some items. Maria was very diligent and turn the issue over to the tech department and the issue was resolved. She kept me informed of the progress until it was solved.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

O aplicativo é muito bom, fácil de mexer e bastante intuitivo. Até o momento precisei do suporte uma única vez, me atenderam de forma rápida, eficaz e tive meu problema resolvido.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

April 5, 2024

The system has served us for a long time with efficiency and ease. But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way. Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers. Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel. Just stressfull to work with 2 stars for the months it worked but should be zero for the lack of support

Store

MAYKKER

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

April 7, 2023

Had a great experience with the Wholesale Bear support team. They are very helpful and knowledgeable!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review - we are happy that you had a great experience with the Wholesale Bear team! We really appreciate your support! If there's anything else we can help with, please let us know.

2 / 5 Share

Oct. 18, 2022

This is a reasonable app. It would be much better if you could apply discount to to the number of items in a final cart. at the moment you can only add discount by number of items on a single product or discount on a total cart value

Using app

11 days

Total reviews

4

Average rating

4.0

Developer Reply

UPDATE: We have released a new feature to apply a discount based on the number of products in the cart. -------- Thank you for the feature request. We have added your request to apply volume discounts based on the total number of product in the cart to our feature wishlist. We build new features based on popular demand, and will be happy to follow up as its made available in the future. The available types of discount we offer are: - Discounts based on cart value - Product specific volume discounts - Fixed pricing and more. Jonathan.

4 / 5 Share

Nov. 9, 2022

Hi, the only problem we have with this app is on the Shopify side since it is not able to calculate German net prices correctly. Jonathan is a great support and has always time to look into your problem. We are looking forward to the future updates and will continue to unse this helpful app

Using app

11 months

Total reviews

8

Average rating

3.4

Developer Reply

We appreciate your review, but I'm afraid that can't be done with any Shopify app, so this is not app specific. Please note that Shopify does not support more than two decimals per price, when going to the checkout page. You can test it in any Shopify store - the price in checkout will always be .XX. We only work with Shopify's checkout page, and are bound to its limitations. As such, we also support two decimals only for prices. For a support inquiry, question or a bug report please use the support chat or support email for assistance: [email protected]

4 / 5 Share

Sept. 2, 2022

De app is zeker voldoende voor de meeste doeleinden. Het enige wat momenteel echt mist is de mogelijkheid om prijzen exclusief BTW te tonen bij de producten. 50% korting op een product zou dus 50% excl. BTW moeten zijn. Helaas moet je nu een percentage omrekenen om dit te omzeilen...

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review. To make things clear: it is possible to show prices excluding VAT, and have customers place an order without including the tax rate. It depends on how your products are set in Shopify's backend. If your backend prices are all marked with "tax is included" - then the app has no way to know what's the tax rate it needs to reduce. But, if your backend products do not include the tax by default, and it is served through your tax settings, then you can use our "tax exempt" feature. To activate it, please open your whoelsale offer settings, scroll all the way down to the advanced settings section and mark the "Tax exempt" checkbox. Once you do, the customers tagged with the matching offer tag will not pay any taxes when placing an order. Please reach out to our team if you need further assistance or clarifications: [email protected]

3 / 5 Share

July 20, 2022

I so want to keep this app but it has one feature missing that really does stop me from totally committing at this point. If we could organise the listing of products into how we want it to show, then I'd be happy with it - unfortunately, this isn't currently a facility. It must be pretty frustrating if you have a large catalogue of products and you want to place a product next to, or in order of, another product for continuity. I think it's quite a floor really. I think some control over the type of text (font, size, bold etc) would be good too. Other than that, I like it and would definitely give 5 stars otherwise.

Using app

7 months

Total reviews

16

Average rating

2.7

5 / 5 Share

April 29, 2022

Great app, as one of the first shops to start using Wholesale Bear; the app has come a long way since its first release. The folks behind the app are a great team to work with. Very helpful when one runs into a problem (very rare), they are also very interested in continuing to improve the app to meet various needs of shops. Keep up the great work.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Simple to use & incredibly powerful! We found the support staff genuinely care, are very helpful and open to feedback & feature requests. Couldn't be happier! 2024 Edit: Almost 2 years on from my original review, and I still *love* Wholesale Bear. If you're comparing B2B options, absolutely check this one out!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2022

One hell of an app! perfect for what i need but still some room for improvement. I like how easy it is for our wholesale customers to order without having to dip and dive through the website. well done guys!

Using app

2 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Kicks arse. The support Lauren and Jonathan provided us with was exceptional. We couldn't be happier with Wholesale Bear for our needs.

Store

Greal

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

This is by far the coolest wholesale app I have used for wholesale. Since I have downloaded the app I have gained several wholesale customers who guess what love my wholesale app. They love mostly and so do I that they get the correct wholesale prices. I like the wholesale tab that's displayed on the website in my colors. I like Lynda, who helped me through a whole lot of issues in the beginning due to my own lack of knowledge. I feel I have made a very good choice, when I installed that app.

Using app

About 1 month

Total reviews

18

Average rating

4.8

Developer Reply

Thank you so much for your great feedback and support! ❤️Lynda

5 / 5 Share

Feb. 11, 2022

I missed a step when changing it to the Dawn Theme 2.0 and getting it to activate so check the support FAQ if you get stuck :) Support was fantastic help. I've found Wholesale Bear to be a handy app for for assigning custom wholesale pricing to different sets of customers in an elegant way without the hassle for my business. What makes it better than similar ones in the app store other than the ease of use is the support team. I use Honeycomb upsell and Popcorn customer visit replay by conversion bear in our store too and it makes this an easy recommend from our business because the support from the team is always super quick and helpful no matter the issue you need to resolve to get things working.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

This is the app I was looking for. Easy to use and responsive. No need to install codes. I recommend it 100%. Thank you.

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 27, 2022

This is a well built app, and the maker has been responsive whenever I've had questions (even the dumb ones). The functionality makes sense and the workflows buyers go through is logical. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Just started using this app, and it was really easy to set up. We will experiment with the settings a bit to allow for VIP customers and whole sellers. Would be great if the special areas could also be offering different design options (in our case, to allow for varied shopping experiences of B2C and B2B). Note: It seems that a customer can only have one tag for offers (understandable, but want to point that out). Very straight forward and free for the first 1000 shops to take part. Also, a nice how-to included. Thanks, Conversion Bear team, for such a great product. Highly recommended if you are looking for an easy to set up whole seller system with low costs.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

nice app, with a lot of features, simply to modify! i hope this app will grow in future, adding new features :)

Using app

23 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 22, 2022

handy. but it would be nice if we could set prices as a set value rather than a % off. then it would get 5 starts

Using app

2 days

Total reviews

1

Average rating

4.0