Rating
4.5
feedback
16
chart
#10,514
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
44%
-
Less than a year
31%
-
More than a year
6%
Reviews Summary
The reviews for the Wholesalify app are overwhelmingly positive, with users praising the app for its ease of use, effectiveness in setting up wholesale systems, and excellent customer support. Many users highlighted the quick responses from Alex and the team, as well as their willingness to go the extra mile to assist with setup and customization. The app was commended for simplifying the process of creating tier systems and providing discounts based on customer tags. However, there were a couple of negative reviews mentioning issues with theme compatibility and lack of response from support, leading to frustration and dissatisfaction for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 15, 2024
So far, so good! Loving this app. Alex was great to work with. Quick to reply and quick to help us get every thing going. This app is just what I was looking for.
April 5, 2023
Great app for Wholesale Stores! it helped my store convert more customers by applying the tier system. I was looking for a simple app that'll create the tier system without coding or making complicated rules. This app is super simple to use and works amazing! Would recommend 100%
Oct. 10, 2022
We were looking for an app to help us provide discounts based on customer tags and Wholesalify fit the bill perfectly. Alex was responsive, helpful and went the extra mile to assist us with some initial setup issues. I would recommend them.
Sept. 20, 2022
I don't think that your company has sent me a few emails, coz I have the auto reply saved in my mailbox, and since then there is no email received from your company at all. I even replied to the email I recieved after I deleted the app. If you'd like me to reply to "one of your emails", please at least send me one first. (The app worked as what we wanted, then we realised our theme has been messed up. We send in several messages but no reply at all. If you want to try this app, do remember to backpack your theme, just in case. Coz even after we delete the app, our theme cannot be recovered, so we have to use our backup theme.)
Hi there, We’re sorry you had a bad experience. We sent a few emails but never get a response from you. If possible - please reply to any of those emails and we'll gladly provide you with a theme backup or fix any issues you faced with. Regarding the points you've mentioned: 1) We always advice our clients to make a theme backup before updating their theme. Moveover, during theme installation process you can't even proceed further w/o ticking this option - " I made a theme backup". We specifically designed it to avoid any possible issues. In addition, we make theme backups on our end and can provide it to you at any time, just let us know about it. 2) Regarding reply time - we totally agree that we had an issue with a livechat and our system wasn't showing any new chat requests. We already changed the software and it should't happen again. Apologize for the inconvenience. We've sent emails to all our clients who might missed the chat feature. If you didn't get it - please let us know, I'll forward that to you again. Lastly, we understand you might have already switched to another solution - but we are striving to make each client happy. If you can reach us again - we'd be glad to discuss how to fix all those issues and offer you the best possible service and app functionality to your specific need. WIth regards, Alex, CEO at Wholesalify
Aug. 30, 2022
This app doesn't work at all with discounts, collection, or products. if you want to apply for a product or collection and you want to check again it will not give the applied products and collections with checkboxes near. I talked to the support one week ago and collaborator access was granted: https://prnt.sc/Fz8IsePTqLay they didn't even log in to troubleshoot, I send emails to support, and always live chat opened daily no one even bother to reply!!! Shopify must remove this app from the app store, it's a waste of time and money, such a bad experience! Shame!!!!
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