All reviews

Rating Breakdown

  • 5
    88% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

So far, so good! Loving this app. Alex was great to work with. Quick to reply and quick to help us get every thing going. This app is just what I was looking for.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2023

Great app for Wholesale Stores! it helped my store convert more customers by applying the tier system. I was looking for a simple app that'll create the tier system without coding or making complicated rules. This app is super simple to use and works amazing! Would recommend 100%

Store

MIA J

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

We were looking for an app to help us provide discounts based on customer tags and Wholesalify fit the bill perfectly. Alex was responsive, helpful and went the extra mile to assist us with some initial setup issues. I would recommend them.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 20, 2022

I don't think that your company has sent me a few emails, coz I have the auto reply saved in my mailbox, and since then there is no email received from your company at all. I even replied to the email I recieved after I deleted the app. If you'd like me to reply to "one of your emails", please at least send me one first. (The app worked as what we wanted, then we realised our theme has been messed up. We send in several messages but no reply at all. If you want to try this app, do remember to backpack your theme, just in case. Coz even after we delete the app, our theme cannot be recovered, so we have to use our backup theme.)

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, We’re sorry you had a bad experience. We sent a few emails but never get a response from you. If possible - please reply to any of those emails and we'll gladly provide you with a theme backup or fix any issues you faced with. Regarding the points you've mentioned: 1) We always advice our clients to make a theme backup before updating their theme. Moveover, during theme installation process you can't even proceed further w/o ticking this option - " I made a theme backup". We specifically designed it to avoid any possible issues. In addition, we make theme backups on our end and can provide it to you at any time, just let us know about it. 2) Regarding reply time - we totally agree that we had an issue with a livechat and our system wasn't showing any new chat requests. We already changed the software and it should't happen again. Apologize for the inconvenience. We've sent emails to all our clients who might missed the chat feature. If you didn't get it - please let us know, I'll forward that to you again. Lastly, we understand you might have already switched to another solution - but we are striving to make each client happy. If you can reach us again - we'd be glad to discuss how to fix all those issues and offer you the best possible service and app functionality to your specific need. WIth regards, Alex, CEO at Wholesalify

1 / 5 Share

Aug. 30, 2022

This app doesn't work at all with discounts, collection, or products. if you want to apply for a product or collection and you want to check again it will not give the applied products and collections with checkboxes near. I talked to the support one week ago and collaborator access was granted: https://prnt.sc/Fz8IsePTqLay they didn't even log in to troubleshoot, I send emails to support, and always live chat opened daily no one even bother to reply!!! Shopify must remove this app from the app store, it's a waste of time and money, such a bad experience! Shame!!!!

Using app

5 days

Total reviews

20

Average rating

4.8

5 / 5 Share

June 23, 2022

Great support from the team, the app might not have been what i was looking for but they did everything to support the testing

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2022

I was happy to get help just be sure to go into settings and already have your account login active to make this app work.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2022

App works great after a few tweaks from Alex and his team - very responsive and helpful to all my requests. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

Great support! I have been looking at many wholesale and custom pricing apps, and these are the only people that have managed to integrate it with my website.

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2022

Customer Service is great! They replied promptly, I had some issue with the theme, and Alex and his dev team solved it immediately even though the dev team is situated in Ukraine and in this difficult time. It is an affordable app for wholesale . Thanks to All the TEAM keep it up guys

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

We looked at many wholesale apps and none suited our needs more than Wholesalify. Even better was Alex and his team for not only helping with the installation...but also customising their app to better suit our individual requirements. Very professional...very talented and their communication was extremely impressive. I would highly recommend Wholesalify for all Shopify websites that wish to go to the next level by offering wholesale pricing to their customers. Very easy to understand and implement and the support from Alex was reassuring. Best app we have on our website.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

Customer service was very helpful. Seems like it will be a good/affordable wholesale app. I intially deleted because i thought it was'nt compatible with my theme but come to find out shopify is having tech issues. Will be downloading again.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Very easy to set up. There were some issues with the discount being applied to our products but the the service is excellent and the issue was fixed.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

I used this app to make ordering wholesale from my shop easier for stockists. The customer support chat was quick and easy and they got me started with my first discount group.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

It is best in compare paid apps. The support team has good knowledge and is helpful for your account setup. I recommended it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I am transferring my wholesale account here, honestly I have not introduced the platform to my customer yet BUT the help I have gotten so far to set up the account and fix the "little" issues has been remarkable. I am excited to test this app out, and will report back. So far I can tell you I am very pleased.

Using app

2 months

Total reviews

11

Average rating

5.0