Melissa Borrell Design review for Wholesale Genius

June 14, 2017

This was the worst app experience I have had with an app on shopify. Luckily I saw the posting about not working with stitchlabs so I didn't get too far mainly because even though I paid for microapps to install for me they never did it correctly. The even sent me a link with a sample product set up and when I looked at it it wasn't working properly. The email replies were incredibly slow and frustrating as I had to repeat the problem and spell out the issues each time. They say that they will install right away but I waited 2 weeks and had to email them to see what was going on with my account. In addition I was told that I would not be charged for a second month so that I could try it out once the installation was complete and then I was charged! It took many emails to get my refund from them and it was not fun dealing with them. I do not recommend.