Sandlot Goods review for Wholesale Genius

Aug. 15, 2016

Very buggy, feels more like the thing was hacked together than what I would expect from an app. We stupidly paid for about $1000 in dollars in add ons, most of which seem like they should just be part of any good wholesale app right out of the box. Setup took weeks and we were left with a very unusable "app". •Non-wholesale customers were seeing flashes of wholesale pricing. We received numerous emails from customers stating that the "sale" prices were not there when they went to check out. •Inventory control is a complete disaster. From the moment you decide to use the app all inventory control has to be done through the app interface. This becomes quite annoying for a number of reasons. Under the normal Shopify product section is makes copies of variants for each wholesale category that it belongs to. For example a product called Blue Socks would end up having up to 4 variants. Blue Sock, Blue Sock (sw), Blue Sock (lw) and so on. Those wholesale pricing variants show up in Shopify POS and make it extremely annoying to use reports and adjust inventory levels. •The app administration section where you adjust pricing, change inventory and administer wholesale customers is very obnoxious and has the look of a “lite” version of an app that cost $1000 plus a monthly fee. It has never ending scrolling banners for MicroApps other apps. For the love of God please quit shoving moon mail down my throat! •The way in which you set the minimums definitely doesn’t feel like an “app”. To make the minimum of “Blue Socks” 5 you have to go into the product page in Shopify and create a tag that says “ws-min:6”. This is problematic for us because we like having our tags visible on our product pages so that customers can click on them and see products listed with those same tags. •Very little is actually user adjustable in this app. If you want to adjust and tinker with your shipping methods over time to make sure it’s perfect you have to contact support so they can go in and change it. The custom checkout terms like COD, Net 30, Net 90 etc… have to be changed by Microapps support as well. •Some of the customizations just seem a bit ridiculous that they would be considered “customizations” in the first place. Most of them seem like features that would be required of an app that claims to be a wholesale app. Such as $71.99 to show the MSRP next to the wholesale price, $155.99 for product minimums and the one that really hurts me now that I paid for it and am no longer using the system, $623.99 for a “custom” wholesaler checkout experience. •Wholesale customers were taking the time to get to checkout and having the order page to just fail to submit. We are cutting our losses and walking away from this. Somehow my 1 star review keeps being changed to 5 star. Super sketchy company here.