NewBlue Bags review for Wholesale Genius

Oct. 21, 2020

Very disappointed. The app was added on Friday, permissions granted to microapps first thing Saturday. Now it's Wednesday afternoon and I have no response to my emails. This app cannot be installed without Reuben's support and the documentation is non-existent . I received an email from them on Monday that said there were 21 people a head of me for installation. Then he said it would be installed by Tuesday afternoon. Shopify Admin shows they never even logged into my account and he has not responded since Tues. VERY FRUSTRATED that I spent so much time on their product and have waited since last week. I have customers that want to make wholesale orders and this has been a huge waste of time.