Wholster: Wholesale B2B
Wholster | Enterprise B2B Platform
Rating
4.5
feedback
55
chart
#3,153
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
13%
-
Less than a year
60%
-
More than a year
22%
Reviews Summary
The reviews for the Wholster Shopify App are overwhelmingly positive, with users praising the app's functionality for managing wholesale orders and the exceptional customer support provided by Zac and the team. Users appreciate the quick responses, detailed instructions, and willingness to go above and beyond to assist with any issues. The app is described as easy to use once understood, with features like payments, sales rep access, and customization options. However, there are a few negative reviews mentioning difficulties in setup for small business owners, lack of responsiveness from support, and loading issues affecting user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 5, 2024
Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.
Nov. 23, 2024
We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!
Thanks for the review, and glad we were able to help get you set up with your volume ordering!
Oct. 15, 2024
Zac was incredibly gracious in taking my panic call and walking me through Wholster app. I needed to get 1 invoice sent to customer with multiple ship addresses and within the hour I was able to submit invoice! Thank you Zac again for all your help..I'm sure I'll be in touch again soon as I continue to learn all the other functions this app offers! Also an incredibly detailed doc with step by step instructions!
Thanks for the review, and looking forward to working with you!
Aug. 22, 2024
This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.
Thanks for the review - we're looking forward to continuing to work with you!
July 20, 2024
The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.
Hi there! We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at [email protected] at any point. Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time. We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team. Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.
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