Wholster: Enterprise B2B Sales
Overall, the reviews for Wholster are strongly positive. Many merchants praise the app for helping them streamline wholesale, B2B, invoicing, ordering, and payment workflows, especially for large or complex orders such as multiple shipping addresses, manual order entry, corporate gifting, and net payment terms. Users frequently mention that the app saves significant time, reduces manual data entry, and offers useful features like inventory, pricing, tax, shipping, and customization options. Several reviewers also note that the app integrates well with Shopify and has strong potential as a wholesale solution. The most consistently praised aspect is the support team, especially Zac, who is repeatedly described as responsive, helpful, patient, and willing to go above and beyond through quick replies, demo calls, video calls, troubleshooting, and even custom tweaks. That said, there are some negative comments: a few users report setup difficulty, a learning curve, slow loading, unresolved errors at checkout, and limited documentation or support responses in some cases. A small number of reviews suggest the app may be challenging for small businesses or users who are less technical, and some mention bugs or hiccups during integration. Even so, the overall sentiment is that the app is powerful and the support often helps overcome early issues.
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Wholster is a very professional app and one that has been designed with both the merchant and wholesale client in mind. Zac and the team listen to feedback and are very helpful in setting up and when you have issues that you need help with. When looking into a wholesale solution, I went to the trouble of setting up several to get under the hood of them all to see how the really worked and Wholester is in a league of its own.
Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.
Thanks for the review, and look forward to working with you again in the future!
We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!
Thanks for the review, and glad we were able to help get you set up with your volume ordering!
This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.
Thanks for the review - we're looking forward to continuing to work with you!
The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.
Hi there! We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at [email protected] at any point. Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time. We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team. Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.
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