Wholster: Enterprise B2B Sales
Wholster is a Shopify App that has received mostly positive reviews from ecommerce merchants. Users appreciate the time-saving features, intuitive interface, and helpful customer support provided by Zac and the team. The app is praised for its ability to streamline wholesale processes, manage orders efficiently, and offer customization options like payments, sales rep access, and java/css customization. Users also highlight the excellent customer service, quick responses to inquiries, and willingness of the support team to assist with setup and troubleshooting. However, there are some negative reviews mentioning issues with setup complexity for small business owners, slow loading times, and limitations in pricing options.
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Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.
Thanks for the review, and look forward to working with you again in the future!
We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!
Thanks for the review, and glad we were able to help get you set up with your volume ordering!
This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.
Thanks for the review - we're looking forward to continuing to work with you!
The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.
Hi there! We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at [email protected] at any point. Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time. We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team. Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.
My rating is for Zac. Zac has always been very helpful when trouble shooting my problems. A simple reply from him has helped tremendously! Thanks for the continued support.
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