Kyle West Books review for Wide Bundles ‑ Quantity Breaks
Dec. 27, 2022
Horrible. It is not calibrated to work with digital products, and they should explicitly say so on the app page. I was offering a free digital product; no matter what I tried, it always wanted to charge shipping and tax. I tried to disable the app, but the bundles WOULD NOT GO AWAY. I deleted the app, and to my horror, the bundle offers were still there! I had to nuke my entire product page to eliminate it and build a new one from scratch. This app is coded horribly! Downloader beware!
Hello Kyle, Mat here Sorry for the experience you've had! WideBundle does work with digital products or any product. It's in the shipping rates that it can be updated. WideBundle needs to create new variants, so that's why you said the "bundle offers were still there". But you can recover your old variants directly from WideBundle when you remove the bundle you created. Did you contact our support? Or did you check our Helpdesk? The things you mentioned are explained in our Helpdesk articles, and our support could easily help you fix these problems for you. If you want, you can contact us at [email protected] (or the live chat in the dashboard) and we can easily fix these problems for you! Again, sorry for your experience! Mat
