Melangebox India review for Wide Bundles ‑ Quantity Breaks
May 14, 2022
I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.
Hello! Sorry for the experience you faced When we received your message we had 21 messages on support, we were replying to everyone You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority Anyway, sorry for the experience you had! Have a great day
